Reporting to the Senior Manager, B2B and Channel Marketing, you will be a key player in a team which focuses on the entire value proposition we have for our B2B audience. As Specialist, B2B and Channel Marketing, you will be an SME for the B2B audience, working closely with progression and membership marketing teams to drive engagement and progression with Candidates and members at a B2B level while driving progression of the B2B contacts overall. | | Working closely with the sales team, you will also support the Senior Manager in implementing omnichannel marketing campaigns and produce marketing collateral and assets for B2B stakeholders.
Responsibilities
- Works with and assists in the creation, delivery and execution of multiple, often concurrent, integrated strategic marketing campaigns, activities and projects designed to drive certification training | | - Responsible for tracking overall effectiveness of campaigns/projects, recommending appropriate adjustments (media mix and consumer targeting strategies) to improve results based on experience, data, and analytics. Uses A/B testing when appropriate | | - Acts as SME within the organization for B2B segments | | - Contributes to projects and campaigns and to creative and analytical brainstorming | | - Ability to manage multiple projects from start to finish, meeting deadlines | | - Experience in copywriting and producing content | | - Collaborates with counterparts in wider marketing team to ensure best practices, sharing of insights and delivery of a positive experience for our audiences | | - Stays informed on developments in the marketing discipline and within our sphere of influence: new techniques, ideas, channels, strategies, etc | | - Ability to understand and translate ISC2’s offerings into value-add propositions | | - Participate and assist in the development and execution of GTM plans and strategies for new, current and updated offerings | - Assist in measuring effectiveness of marketing programs on an ongoing basis via input and reporting; Develop actionable, data-driven insights to inform team to enhance and create effective marketing strategies | | - Conduct market, audience and competitive research to identify new industry opportunities | | - Work collaboratively with the team to meet ongoing business objectives | - Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment | | - Miscellaneous duties as assigned
The Senior Business Applications Manager will lead the planning, delivery, security and optimization of ISC2's business application ecosystem including API integrations, source control, SSO, devSecOps and containerized deployments to various environments, with strong focus on performance, security and engineering excellence. With deep experience in enterprise business applications including Salesforce, systems integrations and end to end software delivery governance, the incumbent will help drive architecture, integration, and secure development practices across platforms, ensuring that our application stack supports evolving business needs while aligning with modern DevSecOps principles. In addition to technical execution, the incumbent will mentor team members, enforce governance standards, and promote a culture of ownership and continuous improvement.
Responsibilities
- Own the end-to-end lifecycle of enterprise business applications, including Salesforce and other integrated platforms. | - Lead architecture, design, deployment, and governance of business-critical applications and integrations using APIs and service-layer architecture. | - Drive the adoption of DevSecOps practices across the full SDLC, embedding security controls, automated testing, and compliance checks into every phase of development and deployment. | - Implement and manage source control, SSO, environment strategy, and release management pipelines using Bitbucket, Git, CI/CD tools, and secure deployment frameworks. | - Leverage Docker and Kubernetes to manage scalable, containerized environments supporting agile deployment and performance tuning. | - Establish and enforce standards of code quality, secure SDLC, and code deployment governance across all business applications. | - Collaborate with security and infrastructure teams to ensure compliance with security policies, threat modeling, and vulnerability management. | - Partner with business stakeholders to translate complex functional requirements into secure, scalable, and integrated solutions. | - Provide technical leadership in configuration, development, and deployment using tools such as Salesforce DX, Git, Bitbucket, and automation pipelines. | - Mentor and supervise developers and administrators, fostering collaboration, accountability, and technical excellence. | - Maintain system documentation, environment maps, deployment procedures, and end-user training materials. | - Stay current with application security trends, Salesforce and enterprise software updates, and container orchestration innovations. | - Miscellaneous duties as assigned.
The Project Manager will be responsible for overseeing and driving the successful execution of both IT and strategic initiatives across the organization. This role will manage projects from inception through to completion, ensuring they are delivered on time, within scope, and on budget. The Project Manager will lead cross-functional teams, communicate progress to stakeholders, and manage risks and issues as they arise. This individual will also facilitate Steering Committee meetings, lead specialized project meetings, and present project updates to executive leadership and in company-wide forums, leveraging their expertise in project management tools, methodologies, and advanced presentation skills. Experience in digital transformation, change management, process improvement, and technical platform migration projects is essential. | | **Candidates should be located in Eastern Time Zone or Central Time Zone (EST or CST).**
Responsibilities
- Track and manage projects according to the selected project management framework (Agile, Waterfall, or hybrid) and provide detailed reports on progress, status, risks, and any emerging issues. | - Lead projects to successful completion while adhering to timelines and staying within budget constraints. | - Identify, track, and mitigate risks by developing strategies in collaboration with project teams and stakeholders. | - Define and prioritize work in alignment with business goals, working closely with cross-functional teams to ensure that project objectives are met. | - Facilitate, motivate, and recognize project teams to foster high performance, teamwork, and collaboration. | - Build strong partnerships with other teams, peers, and leadership to build trust and influence outcomes. | - Contribute to the design and optimization of business processes, practices, and standards as part of continuous improvement initiatives. | - Lead digital transformation, process improvement, and technical platform migration projects, ensuring alignment with organizational strategy. | - Plan, facilitate, and manage Steering Committee meetings for larger projects, ensuring alignment with executive stakeholders. | - Create and lead specialized and ad-hoc meetings as needed to drive project success, including project team meetings and executive updates. | - Present project progress, key updates, and outcomes confidently to executive teams, company-wide town hall meetings, and other leadership forums. | - Miscellaneous duties as assigned.
The role of Learning and Development Lead will sit within our Human Resources Team, reporting to the HR Business Partner. | | The role is responsible for providing and delivering learning & development initiatives and programs across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles. | | As a Learning and Development Lead, you will play a crucial role in supporting the training and development activities of ISC2 employees. This position is largely autonomous, and will be responsible for developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees. | | You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are delivered effectively. | | As the sole Learning and Development subject matter expert in the organiszation, you will have the opportunity to build out and strategize the function, however you must be a doer – and also be able to develop and deliver ISC2 L&D programs / training and initiatives. | | **Candidates should be located in Eastern Time Zone (EST) with flexibility to accommodate to international training times if/when necessary.**
Responsibilities
- Be able to confidently build out an L&D function from the ground up, in a fast-paced environment with changing priorities | - Develop, organise and deliver quality training to employees, mostly from scratch, including scheduling, preparing materials and communication | - Be responsible for delivering training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training on occasions | - Heavily support and drive the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, identifying skills gaps, development of pathways and training to support teams across ISC2 | - Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs, to support L&D strategy | - Develop skills matrices and identify training and development needs to influence future L&D activities and strategy across the organization in line with L&D objectives | - Manage communications relating to L&D including emails, meetings and communication of training opportunities | - Performs other related duties as assigned.
The Tax & Compliance Lead plays a crucial role in ensuring the organization adheres to all applicable auditing standards, domestic and international compliance measures, and tax laws and regulations. This position is responsible for overseeing all domestic and international financial statement audits, tax compliance processes, managing risks, and implementing strategies to optimize tax liabilities while maintaining legal and ethical standards. | This role is responsible for managing global tax compliance processes, overseeing financial statement audits, mitigating financial risk in close partnership with domestic and international tax advisers, and supporting organizational readiness as the company expands into new markets. | |
Responsibilities
- Manage all domestic and foreign financial statement audits by implementing audit plans, manage fieldwork, draft financial statements and all related footnotes. | - Conduct quarterly internal financial audit of financial statements assessing financial reporting risks and potential issues by ensuring compliance with relevant accounting standards and audit procedures. | - Manage all domestic and foreign tax filings, including annual income tax returns, 990 informational returns, and all indirect tax returns (sales tax, VAT, GST). | - Manage annual transfer pricing study providing input to optimize the company’s tax position and mitigate risk. | - Develop and maintain tax compliance procedures and policies to enhance operational efficiency for foreign tax exposure, adherence to tax laws, and effective tax planning. | - Manage all tax audits. | - Research and design compliance plans for entering new markets, including: | - New tax and audit registrations | - Local compliance vendor selection (via RFP process) | - State business license registrations and renewal | | - Compile and file all ad hoc compliance returns, ie. census filings, annual reports, tangible personal property returns. | - Review and support completion of customer and vendor tax and compliance forms. | - Maintain current knowledge of accounting standards, tax laws, and audit requirements. | - Provide ad hoc financial and compliance reporting as needed. | - Miscellaneous duties, as assigned.
The Accounts Receivable Supervisor will be responsible for overseeing the Accounts Receivable team, and all billing, collections and reconciliation activities. This role will ensure timely and accurate invoicing, payment application, credit management and cross functional coordination with the Finance, Education and Sales teams. The Supervisor will also serve as the AR Manager delegate when needed and will have the expectation of a high degree of comprehension of the systems used by the AR Team, focusing on the technology and integration from system to system; This includes but is not limited to: Salesforce, CommerceTools, Stripe, Intacct and Cvent.
Responsibilities
- Supervise all Accounts Receivable staff and review all Accounts Receivable transactions including PO’s, Invoices, Credits, Refunds, Ecommerce and AMFs. | - Lead Month end close processes: final invoicing, reconciliations, statements, write off’s and reporting. | - Accountable for overall AR Reconcilliation – including analyzation and justification of balance changes, KPI’s, and DSO numbers. Ability to investigate, identify, and resolve discrepancies. | - Manage vendor registrations, including assignment and final review of vendor registration documents. | - Maintain Accounts Receivable procedures and policies and train both internal and external stakeholders on AR processes. Work with teams as needed to develop and document new/updated processes. | - Manage the reconciliation of Ecomm, AMF, Credit card and bank deposits. Monitor and investigate integration errors. Work with various teams on corrections. | - Review and process credit applications. Accountable for evaluating and managing customer credit lines regularly. | - Support RRP/CRM implementation through design and testing. Expectation to be able to work with the PMO team for any troubleshooting, questions, design, process capture, etc. Create and maintain up to date documentation. | - Oversee the AR shared email box and case system, including assignment and coaching of AR team to support. Respond to inquiries and resolve various payment, etc. issues. | - Lead the Event approval process based on customer credit and payment status. | - Provide high-level customer service to both internal staff and external customers/partners, lending support to the various teams as needed. | - Perform additional duties as assigned.
The Senior Director of PMO is a strategic leadership role responsible for overseeing the entire Enterprise Project Management Office (EPMO), ensuring alignment between project execution and corporate strategy. This role requires a seasoned executive who has built and scaled PMOs in high-growth, complex organizations. | | As a key member of the technology and business leadership team, the Senior Director will drive enterprise-wide portfolio management, optimize delivery processes, and build a culture of execution excellence. They will play a critical role in shaping organizational strategy, ensuring that initiatives maximize ROI and competitive advantage. | | **Candidates should be located in Eastern Time Zone or Central Time Zone (EST or CST).**
Responsibilities
- Enterprise PMO Strategy & Execution | - Define and implement a mature PMO strategy that scales with the organization’s evolving needs. | - Establish a centralized governance model for project intake, prioritization, funding, execution, and reporting. | - Partner with senior executives to align projects and programs with long-term business strategy. | - Strategic Portfolio Management | - Oversee a multi-million-dollar project portfolio, ensuring initiatives deliver measurable business value. | - Provide executive oversight for enterprise transformation projects, ensuring alignment with corporate objectives. | - Develop a robust business case evaluation process, ensuring optimal investment decisions. | - Leadership & Organizational Change | - Build and lead a best-in-class PMO team, ensuring the organization has the right talent to execute strategic initiatives. | - Drive enterprise-wide change management to support adoption of new technologies, processes, and operating models. | - Serve as a key advisor to C-level executives, providing insights and recommendations to enhance operational efficiency. | - Governance, Compliance & Risk Management | - Implement enterprise-wide governance and controls, ensuring compliance with industry best practices. | - Monitor and mitigate project risks, ensuring successful delivery across all business functions. | - Own executive reporting and analytics, providing real-time visibility into project health, financials, and key metrics.
We are seeking a visionary and strategic Executive Director to lead the Center for Cybersecurity and Education at a pivotal time of growth and expansion. You will hold ultimate responsibility for the Center’s mission, strategy, operations, and impact, to lead the Center through a pivotal phase of growth and transformation. You will also ensure alignment with ISC2’s global vision whilst independently driving the Center’s philanthropic and educational initiatives. | | The Center has the opportunity to increase its impact on the cybersecurity profession, further fulfilling its mission as a 501(c)3 organization and deeply align with its parent organization ISC2.
Responsibilities
- Provide visionary leadership and operational oversight for the Center’s strategy, programs, initiatives, and impact | - Set the strategic direction of the Center in collaboration with the Board of Trustees and ISC2 leadership | - Develop and implement fundraising strategies to support the Center’s mission and growth | - Cultivate and maintain relationships with members of the Board of Trustees, donors, partners, volunteers, and other key stakeholders | - Oversee governance and compliance, ensuring the Center meets all legal, ethical, and operational standards as a 501(c)(3) nonprofit | - Lead program development, expansion and execution aligned with the Center’s mission and strategic goals | - Represent the Center at public events, conferences, and in the media as a thought leader in cybersecurity education and philanthropy | - Collaborate closely with ISC2 leadership to align philanthropic efforts with broader organizational goals | - Serve as a senior leader and representative of ISC2 values internally and externally | - Ensure financial sustainability through oversight of fundraising, budgeting, and resource allocation | - Responsible for ensuring alignment, performance, and accountability across all functions of the Center | - Lead, develop and coach staff | - Oversee and manage budgets | - Perform miscellaneous duties, as assigned.
The Board Secretariat Manager will work directly with the Board Officers, Board Members and Board Committees assisting with succession and knowledge transfer within the Board. The Board Secretariat Manager is responsible for facilitating administrative detail, managing board and committee workflow and providing highly responsible staff support for the Board of Directors ensuring effective governance practices, compliance, and operational efficiency. The primary duty is to manage, record, produce, disseminate and archive the official record of all Board of Directors meetings and to prepare materials and logistics necessary for Board activities. Exercise considerable discretion and independent judgment in protecting or releasing confidential information and in interpreting and implementing policies and procedures within guidelines set by the Board of Directors and CEO.
Responsibilities
Duties and Responsibilities:Meeting Management | - Plan, organize, and facilitate board, committee, and taskforce meetings. | - Ensure timely preparation and distribution of agendas, minutes, and related materials. | - Track attendance and ensure compliance with board policies. | Governance Compliance | - Ensure adherence to legal, regulatory, and policy requirements. | - Work collaboratively with the executive leadership team, Board Chair and Board Secretary | - Maintain up-to-date governance frameworks and board policies. | Record Keeping | - Maintain accurate records of meetings, resolutions, and board documentation. | - Manage access to board repositories and ensure proper document storage and archiving. | Director Onboarding and Offboarding | - Manage onboarding and offboarding processes for board members. | - Provide resources for new directors and ensure return of assets upon departure. | Communications | - Serve as liaison between the board, executive management, and stakeholders. | - Ensure effective communication and information flow. | Monitoring and Coordination | - Distribute post-meeting documents and track action items. | - Monitor action items and task ownership and progress against deliverables. | Board Member Performance Evaluation | - Coordinate board member evaluations in collaboration with the Board Chair. | - Ensure feedback is gathered, timelines are met, and follow-up actions are tracked. | Other Duties | - Undertake special projects and other activities at the discretion of the Board.
The Sr. Manager, Global Recognition leads the development and implementation of recognition strategies that elevate organizational reputation and stakeholder engagement globally, with a strong focus on North America and Latin America. This role focuses on building high-impact recognition frameworks and campaigns in collaboration with education providers, industry leaders, and government agencies—while laying the foundation for a scalable global recognition model. | | The Sr. Manager, Global Recognition works with organizations engaged in standards development, government agencies, industry sector regulators and industry/ trade bodies that contribute to capacity building initiatives in the cybersecurity space. The incumbent will identify, engage and secure recognition from these organizations to ensure there is demand for ISC2's certification products in identified focus and priority markets. | | The incumbent will act as a subject matter expert in ISC2 products and services, provides consultation sales services to multiple partners, working closely with other departments including information technology, sales, marketing and member relations specialists. This position is suited to candidates interested in developing advanced stakeholder management skills, working across a range of industries and cultures, or transitioning towards a commercial role.
Responsibilities
Regional Leadership | - Drive recognition initiatives globally, with a strong focus on North America and Latin America, aligned with organizational goals. | - Build partnerships with academic institutions, employers, and government agencies to co-develop recognition opportunities. | Program Strategy & Execution | - Design and manage award programs, campaigns, and events that elevate impact and visibility. | - Ensure programs are inclusive, culturally relevant, and aligned with long-term global goals. | Global Strategy Development | - Contribute to a cohesive global recognition framework informed by regional insights. | - Collaborate cross-functionally to ensure alignment across communications, partnerships, and outreach. | Addtiional Responsiblities | - Identify organisations that can influence the adoption of our credentials. | - Engage with organisations to facilitate the recognition of our credentials (coordinate mapping exercises, work with SMEs to demonstrate skills contribution to established initiatives and frameworks). | - Monitor and identify regulatory changes in the focus and priority markets that impact the adoption of our certification products. | - Work with the marketing and communications team to promote recognition. | - Engage with the sales team to provide guidance on how the recoginition can be positioned while engaging with customers. | - Monitor and ensure recognition remains current (work on necessary renewals as domains and frameworks get updated) | - Lead recognition committee that will include regional directors, representatives from Advocacy, Marketing, Communications and Standards & Practice Groups. | - Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Perform other duties and special projects as assigned.
ISC2 advocates for its members and the wider profession to ensure the most effective cybersecurity policies, legislations, and regulations are developed and implemented. In its advocacy program, ISC2 engages policymakers and influencers, promotes the organisation’s thought leadership, and champions for a more diverse, equitable, and inclusive cybersecurity sector. | | ISC2 is expanding its advocacy program at a regional level in the Americas, and as Advocacy Manager, US, you will be key to maintaining ISC2’s thought leadership position in the US, as well as contributing to global policy discussions. | | You will work closely with the Senior Director, Advocacy and the Director, Advocacy, and will be the day-to-day operational lead in rolling out the advocacy plans and will contribute to the development of ISC2’s advocacy strategy for the US. | | This is a full-time position, with a strong preference to be based in the DC Area.
Responsibilities
- Lead the day-to-day operations for ISC2’s advocacy program in the US | - Support ISC2’s engagements and exploratory discussions with federal, state, local, tribal, and territorial governments and international bodies and forums | - Support the development and implementation of ISC2’s advocacy strategy at a regional level | - Manage ISC2’s relationship with its public affairs vendor(s) in the US and Canada | - Coordinate and develop ISC2’s responses to policy consultations | - Identify, map, and engage key policy stakeholders, including within government and wider industry, through regular communication – building and strengthening relationships | - Contribute to event planning and delivery | - Represent ISC2 at external events, working groups, including developing presentations for events | - Actively identify emerging and significant policy issues, including strategically evaluating the impact of policy developments with a focus on the federal-state relationships | - Monitor legislative developments at the federal-level and within priority states as part of the state strategy implementation | - Provide policy and stakeholders briefings to senior management | - Collaborate with Marketing, Communications, Exam, and other internal teams to deliver advocacy plans | - Support the development of advocacy function and processes | - Contribute to internal recording and reporting of advocacy KPIs | - Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Miscellaneous duties as assigned
The primary objective of the Customer Experience Advisor (CEA) is to project a professional image and provide excellent customer experience in all communications and interactions. This is a key role within the organization as you are the face and voice of our customers and our Human Brand. You are the front line of support for our customers answering the their questions and enquires to ensure satisfaction with our products, and services, and (when applicable) actively promoting new services. This is not a conventional call center role with the focus on customer experience as opposed to handling time. With this in mind, the CEA must be passionate about customer experience and providing world-class service to our customers to achieve both individual and company objectives. | | This is a hybrid role (currently 1 day onsite per week) however is subject to change. All candidates must live within commuting distance to Alexandria, VA.
Responsibilities
- Provide a high-quality experience to our customer at all times, through multiple communication channels achieving designated KPI’s associated with the role. | - Actively promote products and services to our customers; Explaining products and making recommendations based on customer driven information | - Actively seeks opportunities to reduce customer effort and friction to improve customer satisfaction and drive loyalty | - Manages day to day contacts | - Delivers accurate, professional and timely support to customers during the examination and education registration process and strive to achieve first time resolution on every contact | - Resolve customer concerns through the case management system; create cases for each contact handled | - Assists customers and candidates with items such as: password resets; contact or profile change requests; “how-to” issues concerning website use; certification process and renewal related issues/inquires; extensions; etc | - Processes payments for annual maintenance fees and diagnoses payment errors | - Registers customers for seminars | - Multitask through multiple web applications: Case Management System, Live Person Agent Desktop and IntelliVUE, etc | - Recognize, document, and inform the regional manager regarding trends in customer correspondence | - Escalate complex inquires / requests to subject matter experts | - Assist CPE Auditor with non-complex audits and mass continuing professional education (CPE) credits entries | - Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment | - Miscellaneous duties as assigned
The Senior Scrum Master leads and refines our Agile framework across multiple teams. This role is responsible for optimizing Agile processes, mentoring teams, and ensuring the effective use of Atlassian tools (JIRA, Confluence, Bitbucket) to drive productivity and transparency. The incumbent possess a strong background in Agile methodologies, experience with enterprise-level Agile transformations, and will create insightful dashboards to support executive decision-making.
Responsibilities
Agile Framework Optimization & Execution | - Assess, revise, and enhance the existing Agile framework to improve efficiency and scalability across multiple teams. | - Implement Agile best practices, ensuring alignment with industry standards and organizational goals. | - Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, backlog grooming, and sprint reviews). | - Act as a servant leader to Agile teams, ensuring a culture of continuous improvement and high performance. | - Identify and resolve team-level impediments while escalating organization-wide barriers appropriately. | Mentorship & Agile Coaching | - Provide hands-on coaching and mentoring to Scrum Masters, Product Owners, and development teams. | - Conduct Agile training sessions and workshops to strengthen Agile adoption across the organization. | - Foster a culture of self-organization, ownership, and accountability within teams. | - Work closely with leadership to align Agile execution with strategic business objectives. | Atlassian Tool Administration & Optimization | - Configure, customize, and optimize JIRA, Bitbucket, and Confluence to support Agile workflows. | - Develop and maintain custom JIRA workflows, fields, dashboards, and automation rules to enhance team productivity. | - Ensure JIRA boards, sprint metrics, and velocity reports accurately reflect work progress. | Executive Reporting & Dashboards | - Build and maintain dynamic and insightful dashboards in JIRA and Confluence to provide real-time visibility into Agile team performance. | - Translate Agile metrics into meaningful executive reports that drive informed decision-making. | - Develop tracking mechanisms to measure Agile maturity and team efficiency over time. | - Collaborate with leadership to define key performance indicators (KPIs) for Agile success. | Performance Metrics & Continuous Improvement | - Define and track Agile performance metrics, including sprint velocity, cycle time, lead time, and team capacity utilization. | - Monitor and analyze team performance data to identify trends, bottlenecks, and areas for improvement. | - Use quantitative and qualitative data to drive discussions around Agile maturity and team effectiveness. | - Implement feedback loops to continuously refine Agile processes and practices. | - Develop actionable insights to improve predictability, quality, and delivery timelines. | Team Leadership & Development | - Act as a servant leader for the development team, fostering a collaborative and high-performance environment. | - Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) to maximize team effectiveness. | - Provide guidance and support to team members on Agile principles and practices, promoting self-organization and accountability. | - Collaborate with product owners and stakeholders to ensure clear communication of project goals and priorities. | - Identify and implement opportunities for process improvements, measuring success and adjusting strategies as needed. | - Address any team conflicts or roadblocks proactively, facilitating resolutions that maintain team morale and productivity. | - Track and report on team performance metrics, using data to drive discussions around progress and areas for improvement. | Miscellaneous | - Perform other miscellaneous duties, as needed. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices.