The Sr. Exam Content Development Manager is responsible for overseeing the credentialing examination development and publishing process from exam blueprint creation, through item writing and form development activities, to exam delivery and analysis. The successful candidate will oversee the creation of examinations of the highest quality and ensure compliance with procedures by utilizing principles of item and exam development. Specifically, the incumbent will manage internal quality control processes for all exam items and forms, oversee contractors and third parties to help develop products; maintain departmental policies and procedures, and ensure compliance with ISO 17024 requirements for third-party accreditation of the ISC2 certification programs. The incumbent will motivate and lead a diverse, high-performing team, utilizing effective talent management practices to attract and retain team members, ensuring high levels of team engagement, operations performance excellence, commitment to continuous learning and appropriate succession planning. This position may also serve as a content expert for item and exam development escalations and may be required to lead groups of Subject Matter Experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality. |
Responsibilities
- Plan, implement, and maintain ISC2 credentialing exams; including the execution of exam development workshops in support of new credential creation, existing credentialing management, and maintenance. | - Interface with the third-party vendor(s) to perform analysis and quality control for test forms/pools. | - Manage third-party contracts that meet ISC2 customer expectations with timetables, deliverables, high integrity and quality controls. | - Assist in planning, preparing, managing and maintaining department’s budget. | - Define Key Performance Indicators (KPIs) for self, team members and the contract personnel that clearly define goals, deliverables, and schedules - Oversees the maintainance of item security and item inventory. | - Ensure that all examinations are content valid and defensible. | - Manage candidate comments and feedback regarding content. | - Fill the role of workshop manager and a facilitator for ISC2 item writing and review workshops as needed. | - Consult with other teams internally and externally to ISC2 (for example, customer support, exam administration, training vendors, etc.), and provide expertise to them to maintain customer satisfaction. | - Contribute to the development and maintainance of Examination Team policies and procedures. | - Ensure accurate candidate and public communications. | - Understand and comply with ISO 17024. | - Coordinate the translation of examinations and supporting materials into additional languages. | - Oversee examination forensic and test invalidation processes for the Exam Content Development team. | - Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Perform other duties as required.
The Exam Content Developer is primarily responsible for supporting all aspects of the examination development process from exam blueprint creation, through item writing and form development activities, to exam delivery, analysis and item review. The successful candidate will facilitate the creation of examinations of the highest quality through Subject Matter Expert preparation, workshop participation, form review, process documentation and procedural compliance. They will provide quality control for all exam items and forms. The Exam Content Developer must not only serve as a cybersecurity content expert with a broad understanding of relevant professional topics but also demonstrate a mastery of the principles of item construction as well. The candidate will be required to lead groups of subject matter experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality.
Responsibilities
- Develop and maintain ISC2 credentialing examination content. | - Manage Reference Material Libraries used for exam development purposes ensuring accuracy and up to date references. | - Conduct item bank administration and reporting. | - Review ISC2 examinations and examination items at various stages of development prior to publication ensuring attention to detail and accuracy. | - Review candidate comments related to exam delivery, investigate issues, and take appropriate actions based on those investigations. | - Prepare for and manage remote, virtual, and in-person examination development workshops. | - Provide for and maintain item bank and workshop security in accordance with program guidelines. | - Consult with other ISC2 business units concerning credential development and provide content, analytical, and scheduling information to ensure seamless integration with all aspects of product delivery. | - Work with ISC2 test development, forensic, and other vendors to maximize the effectiveness and productivity of contractor relationships. | - Assist with examination development, administration and security policies and procedures development and documentation. | - Collaborate with the other ISC2 business units to produce and maintain candidate information bulletins and other public facing documents related to ISC2 credentialing exams. | - Understand and adhere to ANSI requirements as they relate to ISC2 qualifications and respect the boundaries between test development and education functions. | - Develop and maintain volunteer informational and instructional materials for item development purposes. | - Assist with examination adaptation activities and workshops. | - Support examination forensic and test invalidation processes. | - Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Perform other duties as required.
The Senior Scrum Master leads and refines our Agile framework across multiple teams. This role is responsible for optimizing Agile processes, mentoring teams, and ensuring the effective use of Atlassian tools (JIRA, Confluence, Bitbucket) to drive productivity and transparency. The incumbent possess a strong background in Agile methodologies, experience with enterprise-level Agile transformations, and will create insightful dashboards to support executive decision-making.
Responsibilities
Agile Framework Optimization & Execution | - Assess, revise, and enhance the existing Agile framework to improve efficiency and scalability across multiple teams. | - Implement Agile best practices, ensuring alignment with industry standards and organizational goals. | - Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, backlog grooming, and sprint reviews). | - Act as a servant leader to Agile teams, ensuring a culture of continuous improvement and high performance. | - Identify and resolve team-level impediments while escalating organization-wide barriers appropriately. | Mentorship & Agile Coaching | - Provide hands-on coaching and mentoring to Scrum Masters, Product Owners, and development teams. | - Conduct Agile training sessions and workshops to strengthen Agile adoption across the organization. | - Foster a culture of self-organization, ownership, and accountability within teams. | - Work closely with leadership to align Agile execution with strategic business objectives. | Atlassian Tool Administration & Optimization | - Configure, customize, and optimize JIRA, Bitbucket, and Confluence to support Agile workflows. | - Develop and maintain custom JIRA workflows, fields, dashboards, and automation rules to enhance team productivity. | - Ensure JIRA boards, sprint metrics, and velocity reports accurately reflect work progress. | Executive Reporting & Dashboards | - Build and maintain dynamic and insightful dashboards in JIRA and Confluence to provide real-time visibility into Agile team performance. | - Translate Agile metrics into meaningful executive reports that drive informed decision-making. | - Develop tracking mechanisms to measure Agile maturity and team efficiency over time. | - Collaborate with leadership to define key performance indicators (KPIs) for Agile success. | Performance Metrics & Continuous Improvement | - Define and track Agile performance metrics, including sprint velocity, cycle time, lead time, and team capacity utilization. | - Monitor and analyze team performance data to identify trends, bottlenecks, and areas for improvement. | - Use quantitative and qualitative data to drive discussions around Agile maturity and team effectiveness. | - Implement feedback loops to continuously refine Agile processes and practices. | - Develop actionable insights to improve predictability, quality, and delivery timelines. | Team Leadership & Development | - Act as a servant leader for the development team, fostering a collaborative and high-performance environment. | - Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) to maximize team effectiveness. | - Provide guidance and support to team members on Agile principles and practices, promoting self-organization and accountability. | - Collaborate with product owners and stakeholders to ensure clear communication of project goals and priorities. | - Identify and implement opportunities for process improvements, measuring success and adjusting strategies as needed. | - Address any team conflicts or roadblocks proactively, facilitating resolutions that maintain team morale and productivity. | - Track and report on team performance metrics, using data to drive discussions around progress and areas for improvement. | Miscellaneous | - Perform other miscellaneous duties, as needed. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices.
ISC2 is a global leader in advocating for a vibrant cybersecurity ecosystem. We shape meaningful and impactful policy, regulations, laws, guidance and frameworks across the globe that ensure the strongest cybersecurity postures possible and raise awareness of and advocate for a well-qualified and well-trained global cybersecurity workforce as a critical component of cybersecurity resilience and strength. While we aim to serve as a trusted resource for the global policymaking community, our members are at the heart of our work. To this end, we focus on current and futures issues critical to cybersecurity professionals and their critical role in keeping us all safe and secure and ensure the profession has the support it needs to grow and accomplish it mission of keeping us all safe and secure. | | As Senior Director, Advocacy (Americas), you will lead all advocacy activities in North America, with a strong focus on the US and Canada. | | Candidates must reside in or be local to Washington D.C. due to the role requirements and responsibilities.
Responsibilities
- Develop long and short-term strategies in advancing ISC2’s position as a global cybersecurity leader in the US and Canada | - Assess opportunities for ISC2 advocacy at the state level in the US and develop and execute a long-term strategy | - Assess opportunities for advocacy in Central and Latin America and develop and execute a long-term strategy | - Position ISC2 as a resource for policymakers, regulators and other stakeholders critical to advancing strong cybersecurity policies through continuous stakeholder engagement | - Craft, pursue and propose opportunities for ISC2 to engage in policy discussions and thought leadership opportunities | - Review all opportunities to respond to public requests for inquiries (RFI) and the lead the crafting of ISC2’s submissions including gathering input from ISC2 SMEs and members | - Provide strategic leadership in determining where and to what extent ISC2 should be dialing up or down advocacy activity in any jurisdiction and region given ISC2 strategic and operational priorities | - Lead the development of ISC2 policy positions at a global, regional and jurisdictional level | - Educate, engage, leverage ISC2 members into advocacy activities and opportunities | - Serve as a senior leader and representative of ISC2 values internally and externally | - Lead, develop and coach staff | - Oversee and manage budgets
The Project Manager will be responsible for overseeing and driving the successful execution of both IT and strategic initiatives across the organization. This role will manage projects from inception through to completion, ensuring they are delivered on time, within scope, and on budget. The Project Manager will lead cross-functional teams, communicate progress to stakeholders, and manage risks and issues as they arise. This individual will also facilitate Steering Committee meetings, lead specialized project meetings, and present project updates to executive leadership and in company-wide forums, leveraging their expertise in project management tools, methodologies, and advanced presentation skills. Experience in digital transformation, change management, process improvement, and technical platform migration projects is essential.
Responsibilities
- Track and manage projects according to the selected project management framework (Agile, Waterfall, or hybrid) and provide detailed reports on progress, status, risks, and any emerging issues. | - Lead projects to successful completion while adhering to timelines and staying within budget constraints. | - Identify, track, and mitigate risks by developing strategies in collaboration with project teams and stakeholders. | - Define and prioritize work in alignment with business goals, working closely with cross-functional teams to ensure that project objectives are met. | - Facilitate, motivate, and recognize project teams to foster high performance, teamwork, and collaboration. | - Build strong partnerships with other teams, peers, and leadership to build trust and influence outcomes. | - Contribute to the design and optimization of business processes, practices, and standards as part of continuous improvement initiatives. | - Lead digital transformation, process improvement, and technical platform migration projects, ensuring alignment with organizational strategy. | - Plan, facilitate, and manage Steering Committee meetings for larger projects, ensuring alignment with executive stakeholders. | - Create and lead specialized and ad-hoc meetings as needed to drive project success, including project team meetings and executive updates. | - Present project progress, key updates, and outcomes confidently to executive teams, company-wide town hall meetings, and other leadership forums. | - Miscellaneous duties as assigned.
The Web, E-Commerce & Testing Automation Engineer will work closely with developers, security analysts, and IT teams to proactively detect and mitigate security risks. They will design and implement automated testing frameworks, streamline security assessments, and ensure that our digital platforms meet the highest security standards. This incumbent will be responsible for enhancing the security and resilience of our web and e-commerce platforms by developing and automating penetration testing processes.
Responsibilities
- Conduct automated and manual penetration tests on web and e-commerce applications to identify vulnerabilities and security risks. | - Develop and implement automated testing frameworks and scripts to streamline the penetration testing process. | - Perform performance load tests and maintain performance baselines using various tools. | - Collaborate with development and operations teams to remediate identified security issues. | - Monitor and analyze security alerts and logs to detect potential threats or breaches. | - Stay current with industry trends, emerging threats, and best practices in web and e-commerce security. | - Document and report findings, providing detailed recommendations for improving security posture. | - Conduct security assessments and audits to ensure compliance with relevant standards and regulations. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. | - Perform miscellaneous duties as assigned.
The Enterprise Application Support Engineer is responsible for ensuring the optimal performance, stability, and maintenance of enterprise applications, with a primary focus on Salesforce and eCommerce platforms. This role requires a proactive, detail-oriented professional with strong technical expertise and problem-solving skills. The ideal candidate will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and support the continuous improvement of business-critical applications.
Responsibilities
- Provide technical support and troubleshooting for enterprise applications, including Salesforce and eCommerce platforms. | - Monitor application performance and implement improvements to enhance efficiency and reliability. | - Collaborate with cross-functional teams to resolve technical issues and ensure seamless integration of applications. | - Assist in the configuration, customization, and testing of Salesforce and eCommerce applications. | - Develop and maintain documentation for application processes and procedures. | - Conduct regular system audits and prepare reports on application performance and usage. | - Stay current with industry trends and best practices to ensure the company's technology remains competitive. | - Train end-users and provide ongoing support to ensure they can effectively utilize enterprise applications. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. | - Perform miscellaneous duties as assigned.
The Sr. Sitecore & Commerce Tools Developer will collaborate closely with UX designers, business analysts, and cross-functional development teams to implement innovative and seamless user experiences. They will ensure the stability, security, and scalability of our digital solutions while optimizing performance and integrating with various enterprise systems. The incumbent will use tools to involve integration with CRM and other customer-centric platforms.
Responsibilities
- Design, develop, and maintain Sitecore-based web applications, ensuring high performance and responsiveness. | - Integrate and customize Commerce Tools or other Ecommerce platforms to meet business requirements. | - Collaborate with cross-functional teams, including designers, project managers, and other developers, to deliver high-quality solutions. | - Participate in the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment. | - Ensure code quality by following best practices, performing code reviews, and writing unit tests. | - Maintain and update existing applications to improve functionality and performance. | - Troubleshoot and resolve technical issues in a timely manner. | - Stay up-to-date with the latest industry trends, technologies, and best practices to ensure the continuous improvement of our solutions. | - Mentor and provide guidance to junior developers, fostering a culture of continuous learning and improvement. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. | - Perform miscellaneous duties as assigned.
The Senior Director of PMO is a strategic leadership role responsible for overseeing the entire Enterprise Project Management Office (EPMO), ensuring alignment between project execution and corporate strategy. This role requires a seasoned executive who has built and scaled PMOs in high-growth, complex organizations. | | As a key member of the technology and business leadership team, the Senior Director will drive enterprise-wide portfolio management, optimize delivery processes, and build a culture of execution excellence. They will play a critical role in shaping organizational strategy, ensuring that initiatives maximize ROI and competitive advantage.
Responsibilities
- Enterprise PMO Strategy & Execution | - Define and implement a mature PMO strategy that scales with the organization’s evolving needs. | - Establish a centralized governance model for project intake, prioritization, funding, execution, and reporting. | - Partner with senior executives to align projects and programs with long-term business strategy. | - Strategic Portfolio Management | - Oversee a multi-million-dollar project portfolio, ensuring initiatives deliver measurable business value. | - Provide executive oversight for enterprise transformation projects, ensuring alignment with corporate objectives. | - Develop a robust business case evaluation process, ensuring optimal investment decisions. | - Leadership & Organizational Change | - Build and lead a best-in-class PMO team, ensuring the organization has the right talent to execute strategic initiatives. | - Drive enterprise-wide change management to support adoption of new technologies, processes, and operating models. | - Serve as a key advisor to C-level executives, providing insights and recommendations to enhance operational efficiency. | - Governance, Compliance & Risk Management | - Implement enterprise-wide governance and controls, ensuring compliance with industry best practices. | - Monitor and mitigate project risks, ensuring successful delivery across all business functions. | - Own executive reporting and analytics, providing real-time visibility into project health, financials, and key metrics.
We are looking for a savvy Data Engineer to join our growing team of analytics experts. The hire will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.
Responsibilities
- Implement Azure Data Services and tools to ingest , egress and transform data from multiple sources and create and maintain optimal data pipeline architecture. | - Responsible for creating ETL pipeline with Azure Ecosysem like Azure Synapse ,Azure Data Factory. | - Implement and support ETL related jobs to curate , transform and aggregate data to create models for end user consumption. | - Assemble large, complex data sets that meet functional / non-functional business requirements. | - Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. | - Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Azure from Sales Force ,Pearson Vue etc. | - Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics. | - Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs. | - Implement the appropriate design patterns while optimizing performance, cost, security, and scale and end user experience. | - Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader. | - Work with data and analytics experts to strive for greater functionality in our data systems. | - Maintain ownership of a given pipeline or domain and raise flags to leadership when appropriate regarding architectural concerns. | - Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Miscellaneous duties as assigned.
The Corporate Communications Professional will be responsible for developing and executing strategic communications for the ISC2 Board of Directors to facilitate transparency and awareness for the association’s governance and member communications. The role will also contribute to a wide array of corporate communications, public relations and advocacy communications initiatives to build awareness and thought leadership for ISC2, our members and our vision of a Safe and Secure Cyber World.
Responsibilities
- Create and execute global communications strategies to build awareness among ISC2 members about the ISC2 Board of Directors and its role providing strategic guidance and governance of the association | - Effectively craft communications in support of annual Board activities, including elections, annual meeting, annual report and quarterly Inside ISC2 member webinars | - Support external communications activities for the Board, including speaking engagements, media relations, byline authoring, video scripts, message development, etc. to build profile and thought leadership | - Support internal ISC2 staff communications related to Board activity and initiatives | - Maintain and enhance the association governance section of the ISC2 website | - Support the global public relations team, including agencies and internal team members, to continue building awareness for ISC2 and members in new and existing markets, as well as solidifying ISC2 thought leadership on a wide array of issues and trends impacting the cybersecurity workforce | - Build awareness among ISC2 members and the broader cybersecurity community for the ISC2 Advocacy program and the work it is doing to highlight workforce issues and collaborate with policy makers around the world to influence policy and regulations that will help our members more effective secure critical assets around the world | - Manage multiple projects and deliverables simultaneously | - Create and contribute to various communications deliverables and thought leadership materials, including blogs, white papers, reports, byline articles, press releases, presentations, web content, scripts and infographics | - Establish KPIs and track success of Board communications strategy
The Operational Auditor plays a crucial role in ensuring ISC2’s internal controls over financial, operational, and compliance activities. This individual will work closely with the internal audit team to conduct audits, evaluate internal controls, and identify opportunities for process improvement.
Responsibilities
• Assists in the planning, execution, and reporting of internal audit engagements. | • Performs testing of internal controls to assess their effectiveness in mitigating risks. | • Reviews activities, transactions, and records to ensure accuracy and compliance with policies and procedures. | • Identifies control deficiencies, process weaknesses, and areas of non-compliance. | • Documents audit findings, including detailed work papers and recommendations for corrective action. | • Communicates audit results to management and provides guidance on implementing remediation measures. | • Collaborates with cross-functional teams to support process improvement initiatives and enhance internal controls. | • Stays informed about regulatory changes and industry best practices related to internal auditing and compliance. | • Participates in training and development activities to enhance knowledge and skills in internal auditing and related areas. | • Contributes to the maintenance and enhancement of the ISC2's internal audit methodology, tools, and templates.