Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

The Sr. Manager, Global Recognition leads the development and implementation of recognition strategies that elevate organizational reputation and stakeholder engagement globally, with a strong focus on North America and Latin America. This role focuses on building high-impact recognition frameworks and campaigns in collaboration with education providers, industry leaders, and government agencies—while laying the foundation for a scalable global recognition model.

The Sr. Manager, Global Recognition works with organizations engaged in standards development, government agencies, industry sector regulators and industry/ trade bodies that contribute to capacity building initiatives in the cybersecurity space. The incumbent will identify, engage and secure recognition from these organizations to ensure there is demand for ISC2's certification products in identified focus and priority markets.

The incumbent will act as a subject matter expert in ISC2 products and services, provides consultation sales services to multiple partners, working closely with other departments including information technology, sales, marketing and member relations specialists. This position is suited to candidates interested in developing advanced stakeholder management skills, working across a range of industries and cultures, or transitioning towards a commercial role.

Regional Leadership

• Drive recognition initiatives globally, with a strong focus on North America and Latin America, aligned with organizational goals.
• Build partnerships with academic institutions, employers, and government agencies to co-develop recognition opportunities.

Program Strategy & Execution

• Design and manage award programs, campaigns, and events that elevate impact and visibility.
• Ensure programs are inclusive, culturally relevant, and aligned with long-term global goals.

Global Strategy Development

• Contribute to a cohesive global recognition framework informed by regional insights.
• Collaborate cross-functionally to ensure alignment across communications, partnerships, and outreach.

Addtiional Responsiblities

• Identify organisations that can influence the adoption of our credentials.
• Engage with organisations to facilitate the recognition of our credentials (coordinate mapping exercises, work with SMEs to demonstrate skills contribution to established initiatives and frameworks).
• Monitor and identify regulatory changes in the focus and priority markets that impact the adoption of our certification products.
• Work with the marketing and communications team to promote recognition.
• Engage with the sales team to provide guidance on how the recoginition can be positioned while engaging with customers.
• Monitor and ensure recognition remains current (work on necessary renewals as domains and frameworks get updated)
• Lead recognition committee that will include regional directors, representatives from Advocacy, Marketing, Communications and Standards & Practice Groups.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Perform other duties and special projects as assigned.

Relationship-Building

• Cultivates trust and long-term partnerships with stakeholders across education, industry, and government.
  Maintains strong internal relationships across teams (e.g., communications, public affairs, product).

Cross-Cultural Communication

• Communicates effectively across diverse cultural contexts, globally, with a strong focus on North America and Latin America.
• Adapts tone and messaging styles to regional norms and partner expectations.

Influence & Persuasion

• Inspires buy-in from senior leaders, partners, and external collaborators.
  Builds consensus among stakeholders with differing priorities or interests.

Collaboration

• Works seamlessly with cross-functional teams to align recognition strategies and initiatives.
  Encourages input and shared ownership from internal and external partners.

Emotional Intelligence

• Demonstrates empathy, respect, and cultural sensitivity in high-stakes and high-visibility interactions.
  Navigates complex interpersonal dynamics with diplomacy and tact.

Public Representation & Storytelling

• Represents the organization with credibility and warmth in public forums, events, and partner meetings.
  Elevates recognition stories in a way that resonates with broad, mission-aligned audiences.

Listening & Responsiveness

• Actively listens to partner needs and feedback, integrating insights into strategic planning.
  Responds to issues and opportunities with agility and professionalism.

• Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices

• Experience in a customer or client facing role including at a senior level within organizations (C-Suite or equivalent)

• Experience with an AMS/CRM, such as Salesforce.

• Self-starter who provides creative and pragmatic solutions to business issues and problems.

• Strategic key account management required.

• Project management experience preferred.

• Experience with education or corporate social responsibility initiatives is a plus.

• Interest in the cybersecurity profession is a plus.

• Strong organizational skills and attention to detail.

• Proficiency in Microsoft Office products, including Outlook, PowerPoint, Excel, Word, and SharePoint.

• Strong candidates will have a track record of designing and executing programs that elevate institutional credibility, celebrate excellence, and drive engagement—whether through awards programs, public recognition campaigns, or cross-sector convenings.

• Experience within international NGOs, multinational organizations, education networks, or government-facing roles will be highly valued.

• Familiarity with recognition platforms and/or digital engagement tools a plus. 

• Bachelor’s degree in Public Affairs, International Relations, Communications, Education, Business Administration, or related field
  7 -10 years of progressive work experience leading programs or partnerships that span education, government, and industry—ideally with a strong emphasis on recognition, stakeholder engagement, or public visibility initiatives.
• Experience working across North and Latin America is essential, with a demonstrated ability to navigate cultural contexts, build relationships, and deliver outcomes in bilingual or multilingual settings.
• Proficiency in English is required; proficiency in Spanish or Portuguese is highly desirable.

• Up to 40% travel.
• Work extended hours, when necessary including across multiple time zones.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Sitting or standing in a stationary position for extended periods.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.