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The role of Learning and Development Lead will sit within our Human Resources Team, reporting to the HR Business Partner.

The role is responsible for providing and delivering learning & development initiatives and programs across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles.

As a Learning and Development Lead, you will play a crucial role in supporting the training and development activities of ISC2 employees. This position is largely autonomous, and will be responsible for developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees.

You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are delivered effectively.

As the sole Learning and Development subject matter expert in the organiszation, you will have the opportunity to build out and strategize the function, however you must be a doer – and also be able to develop and deliver ISC2 L&D programs / training and initiatives.

• Be able to confidently build out an L&D function from the ground up, in a fast-paced environment with changing priorities
• Develop, organise and deliver quality training to employees, mostly from scratch, including scheduling, preparing materials and communication
• Be responsible for delivering training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training on occasions
• Heavily support and drive the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, identifying skills gaps, development of pathways and training to support teams across ISC2
• Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs, to support L&D strategy
• Develop skills matrices and identify training and development needs to influence future L&D activities and strategy across the organization in line with L&D objectives
• Manage communications relating to L&D including emails, meetings and communication of training opportunities
• Performs other related duties as assigned.

• Passionate about delivering excellent stakeholder service
• Effective organization skills and the ability to multitask
• Autonomous, with the ability to work effectively in a group as well as independently with minimal supervision while maintaining a high level of quality
• Prioritise and organise time to deliver multiple tasks with a high level of attention to detail
• Self-motivated and detail oriented, with good follow-up skills
• Interact in a cooperative and professional manner with others
• Detail oriented and good follow-up skills
• Ability to problem solve in a timely manner
• Ability to handle confidential information with discretion

• Strong communication skills with the ability to adapt communication for stakeholders at all levels, and the ability to communicate effectively using a range of techniques
• Excellent presentation and facilitation skills; confident at presenting and delivering training to both anin-person or a remote audience
• Ability to design and create engaging and effective learning materials (e-learning, instructor led and blended)
• Excellent written and spoken communication skills in English
• Must have excellent PC skills including MS Office suite (Word, Excel, Power Point, Outlook), internet and web applications/navigation
• Experience with an LMS System or other learning technologies
• Experience conducting surveys, interviews and job analysis as well as experience measuring training effectiveness (ROI analysis or similar)
• Strong change management experience and supporting change through training
• Experience with adult learning principles and curriculum design
• Sales team specific training development and delivery is desirable

• Bachelor’s Degree Level in Human Resources, Business Administration, Psychology, Education or a related subject field
• HR Qualification preferred, but not essential
• Minimum of 8 years’ experience in a Learning and Development role, including developing and building out an L&D function, along with strong experience of delivering and developing L&D or training programmes for employees

• Work extended hours when necessary
• Up to 10% travel may be required
• Remain in a stationary position, often standing or sitting, for prolonged periods
• Regular use of office equipment such as a computer/laptop and monitor computer screens

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.