The role of Learning and Development Specialist will sit within our Human Resources Team, reporting to the HR Business Partner. You will be responsible for leading learning & development support across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles. | | As Learning and Development Specialist, you will play a crucial role in developing and delivering training and development activities across ISC2. You will be responsible for developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees. | | You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are delivered effectively.
Responsibilities
- Develop, organise and deliver quality training to employees, including scheduling, preparing materials and communication. | - Be comfortable with delivering training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training on occasions | - Support the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, identifying skills gaps, development of pathways and training to support teams across ISC2 | - Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs, to support L&D strategy. | - Develop skills matrices and identify training and development needs to influence future L&D activities across the organization in line with L&D strategy | - Manage communications relating to L&D including emails, meetings and communication of training opportunities | - Ability to prioritise and organise time to deliver multiple tasks with a high level of attention to detail | - Experience of taking ownership of stakeholders, proactively understanding their needs and seeking to find the best possible solution to their queries | - An understanding of how to work collaboratively and inclusively within a diverse team, to deliver quality services to our stakeholders
The Marketing Specialist, Events is passionate about working with our events marketing team to create and execute integrated marketing campaigns drive attendance, engagement and brand awareness for our ISC2 events portfolio. The ideal candidate will be a results-orientated, driven and collaborative team player who takes ownership of assigned events and works constructively with internal/external teams and partners.
Responsibilities
- Driven and collaborative team player who takes ownership of assigned events, constructively working with other departments, teams, and partners to proactively moves projects forward and seek resolutions to obstacles as they arise | - Lead the execution of multiple event marketing campaigns, often concurrent, from start to finish, managing and meeting deadlines. Includes email, digital, social media, content, website, paid media and partner channels | - Collaborate with creative, content, communications, internal event hosts and sales teams to ensure alignment of messaging and goals | - Write or oversee marketing copy for landing pages, emails, paid ads, social media, newsletters and sponsor/speaker toolkits | - Coordinate marketing efforts for speaker and sponsor promotion, including co-branded assets and out-reach | - Oversee event website content updates, ensuring accuracy | - Support audience segmentation and targeting strategies for new and returning attendees | - Provide marketing support for on-site and virtual activations, including signage, programming and engagement | - Responsible for tracking effectiveness of campaigns/projects weekly; Develop actionable, data-driven insights to inform team to enhance and create effective marketing strategies. Uses A/B testing when appropriate | - Develop recap documents highlighting key insights and ROI, recommendations for future optimization and ensure distribution within 8 weeks post event | - Pull weekly registration reports for all live events and update the respective Salesforce Campaign. | - Upload all final ISC2 event attendees and booth leads into Salesforce within 3 days of event completion. | - Ensure all final promotional emails, materials and documents for each campaign is accurately saved on SharePoint. | - Conduct market, audience and competitive insights to identify new opportunities to help drive registration for our ISC2 events program. | - Stays informed on developments in the marketing discipline and within our sphere of influence: new techniques, ideas, channels, strategies, etc.
The Enterprise Application Support Engineer is responsible for ensuring the optimal performance, stability, and maintenance of enterprise applications, with a primary focus on Salesforce and eCommerce platforms. This role requires a proactive, detail-oriented professional with strong technical expertise and problem-solving skills. The ideal candidate will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and support the continuous improvement of business-critical applications.
Responsibilities
- Provide technical support and troubleshooting for enterprise applications, including Salesforce and eCommerce platforms. | - Monitor application performance and implement improvements to enhance efficiency and reliability. | - Collaborate with cross-functional teams to resolve technical issues and ensure seamless integration of applications. | - Assist in the configuration, customization, and testing of Salesforce and eCommerce applications. | - Develop and maintain documentation for application processes and procedures. | - Conduct regular system audits and prepare reports on application performance and usage. | - Stay current with industry trends and best practices to ensure the company's technology remains competitive. | - Train end-users and provide ongoing support to ensure they can effectively utilize enterprise applications. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. | - Perform miscellaneous duties as assigned.
The Corporate Communications Professional will be responsible for developing and executing strategic communications for the ISC2 Board of Directors to facilitate transparency and awareness for the association’s governance and member communications. The role will also contribute to a wide array of corporate communications, public relations and advocacy communications initiatives to build awareness and thought leadership for ISC2, our members and our vision of a Safe and Secure Cyber World.
Responsibilities
- Create and execute global communications strategies to build awareness among ISC2 members about the ISC2 Board of Directors and its role providing strategic guidance and governance of the association | - Effectively craft communications in support of annual Board activities, including elections, annual meeting, annual report and quarterly Inside ISC2 member webinars | - Support external communications activities for the Board, including speaking engagements, media relations, byline authoring, video scripts, message development, etc. to build profile and thought leadership | - Support internal ISC2 staff communications related to Board activity and initiatives | - Maintain and enhance the association governance section of the ISC2 website | - Support the global public relations team, including agencies and internal team members, to continue building awareness for ISC2 and members in new and existing markets, as well as solidifying ISC2 thought leadership on a wide array of issues and trends impacting the cybersecurity workforce | - Build awareness among ISC2 members and the broader cybersecurity community for the ISC2 Advocacy program and the work it is doing to highlight workforce issues and collaborate with policy makers around the world to influence policy and regulations that will help our members more effective secure critical assets around the world | - Manage multiple projects and deliverables simultaneously | - Create and contribute to various communications deliverables and thought leadership materials, including blogs, white papers, reports, byline articles, press releases, presentations, web content, scripts and infographics | - Establish KPIs and track success of Board communications strategy