This is an exciting opportunity for an Accounts Payable Specialist to join a unique and growing nonprofit organization. We are looking for an individual who is motivated, reliable, and eager to build their knowledge and experience in accounting. The incumbent will perform accounts payable and other related functions for the organization. | This is a full-time, remote position.
Responsibilities
- Process invoices and expense reports by reviewing them for appropriate documentation, routing to appropriate responsible party for approval, coding transactions, and posting transactions with a strong focus on cost to budget analysis | - Prepare month end accruals for all vendors and purchasing card transactions | - Monthly reconciliation of all balance sheet payable accounts | - Prepare IRS form 1099s for annual reporting of vendor payments | - Order and replace purchasing cards and maintain appropriate credit limits per job functions | - Update and maintain vendor database, including all banking details | - Post transactions to journals, ledgers and other records | - Maintain accurate process documentation for all functions in the AP area | - Provide supporting documentation for audits | - Maintain regular necessary and professional communication with vendors | - Perform other special projects requested by management
The Exam Content Developer is primarily responsible for supporting all aspects of the examination development process from exam blueprint creation, through item writing and form development activities, to exam delivery, analysis and item review. The successful candidate will facilitate the creation of examinations of the highest quality through Subject Matter Expert preparation, workshop participation, form review, process documentation and procedural compliance. They will provide quality control for all exam items and forms. The Exam Content Developer must not only serve as a cybersecurity content expert with a broad understanding of relevant professional topics but also demonstrate a mastery of the principles of item construction as well. The candidate will be required to lead groups of subject matter experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality.
Responsibilities
- Develop and maintain ISC2 credentialing examination content. | - Manage Reference Material Libraries used for exam development purposes ensuring accuracy and up to date references. | - Conduct item bank administration and reporting. | - Review ISC2 examinations and examination items at various stages of development prior to publication ensuring attention to detail and accuracy. | - Review candidate comments related to exam delivery, investigate issues, and take appropriate actions based on those investigations. | - Prepare for and manage remote, virtual, and in-person examination development workshops. | - Provide for and maintain item bank and workshop security in accordance with program guidelines. | - Consult with other ISC2 business units concerning credential development and provide content, analytical, and scheduling information to ensure seamless integration with all aspects of product delivery. | - Work with ISC2 test development, forensic, and other vendors to maximize the effectiveness and productivity of contractor relationships. | - Assist with examination development, administration and security policies and procedures development and documentation. | - Collaborate with the other ISC2 business units to produce and maintain candidate information bulletins and other public facing documents related to ISC2 credentialing exams. | - Understand and adhere to ANSI requirements as they relate to ISC2 qualifications and respect the boundaries between test development and education functions. | - Develop and maintain volunteer informational and instructional materials for item development purposes. | - Assist with examination adaptation activities and workshops. | - Support examination forensic and test invalidation processes. | - Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment. | - Perform other duties as required.
In this position you will play a critical role in delivering enterprise-level initiatives by bridging the gap between business objectives and technical solutions. This individual will lead efforts to understand, analyze, and document complex business requirements and ensure that they are translated into high-quality technical solutions. The Business Systems Analyst partners with cross-functional stakeholders and IT teams to influence solution design, manage stakeholder expectations, and guide business analysis practices on large-scale, cross-team initiatives. This includes understanding the impact of proposed solutions holistically, developing use cases to explain/demonstrate business requirements/specifications to the IT team, and contributing a business or process perspective during design reviews. You will be responsible for delivering various project related artifacts throughout the Software Development Lifecycle. You will assist the Software Quality Team to ensure that documented requirements can be easily translated into test cases and ensure that the testing process covers all identified scenarios. You will assist in the triaging defects and bugs related to assigned projects in a timely manner considering project timelines. | | **This position is not available to residents of California**.
Responsibilities
- Contribute to the analysis, documentation, and refinement of business requirements for high-impact, complex initiatives. | - Serve as a liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle. | - Identify, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs. | - Translate business needs into detailed user stories, acceptance criteria, process flows, and other functional documentation. | - Collaborate with solution architects and development teams to ensure business needs are reflected in technical designs. | - Work closely with Agile teams and business stakeholders to ensure all scenarios are properly tested, defects are resolved, and the delivered solution meets business expectations and quality standards. | - Perform miscellaneous duties as assigned.
The purpose of Associate Accountant position is to assist with general accounting of the organization including month end close and continuous process improvement. You will provide essential support to the team, with the ability to adhere to deadlines, use initiative and develop strong working relationships. Diligent and analytical, you will have strong skills in ensuring data accuracy and compliance. | | **This position is not available to residents of California**.
Responsibilities
- Key player with month end close 5-day process, and post close reporting, preparing journal entries and reconcilliations | - Perform weekly domestic/international accounts payable payment run | - Assist with vendor payment relations as needed | - Perform all fixed and intangible asset tasks, rollforwards, and reconciliations | - Setup all prepaid expense schedules and reconcile related balance sheet accounts | - | Reconcile inventory, monthly | | - Compute and file sales and use tax | - Prepare other balance sheet reconciliations, including complex analysis | - Perform budget/forecast/actuals flux analysis on assigned P&L statements | - Assist with annual company domestic and foreign audits | - Assist with annual company domestic tax returns | - Assist with documentation of internal controls and process improvement | - Perform various other month end close responsibilities | - Perform and coordinate special projects as directed by management | - Performs other duties as assigned
The Associate Psychometrician is responsible for the accuracy and validity of exams by analyzing data that is instrumental to measuring the performance of items and candidates on ISC2 qualification examinations. The role supports these efforts by contributing to exam form/pool construction; standard setting benchmarks; job task analysis; supporting exam security investigations; enforcing program policies and procedures and complying with accreditation requirements for ISC2 certification programs. | | **This position is not available to residents of California**.
Responsibilities
- Support on-going psychometric compliance with ANAB ISO/IEC 17024. | - Assist in performing analyses and creating tables and/or performing quality checks for use in publications including white papers and technical manuals. | - Support maintenance of departmental Exam Development, Exam Administration and Exam Security policies and procedures that are psychometrically related. | - Support the maintenance and compliance with ISC2 program psychometric-related policies and procedures. | - Monitor and analyze daily exam administration statistical holds by conducting data forensics analysis. | - Assist in preparing and/or performing in-depth quality checks on data sets and analysis code for psychometric and/or research analyses. | - Assist in performing analyses, replications, and/or quality reviews of psychometric analyses in item calibration, equating and scaling, item and test analyses, DIF, test construction activities, and analyses for technical reports. | - Assist in evaluating item pools for suitability for various assessment designs and advises internal staff on asset development needs. | - Perform miscellaneous duties as assigned.
As we work to mature our marketing operations team, moving from transactional support to business partner, we are looking for someone to oversee this function. You will be a motivated, organized professional who will drive the acceleration in automation capabilities that increase team productivity and ensures quality across email campaign development, measurement, and reporting. | | With a strong emphasis on data-driven strategy and cross functional alignment, you will be managing the martech stack, creating and maintaining dashboards, ensuring data quality and compliance (GDPR, CCPA), providing actionable insights to leadership, and optimizing processes. | | You will have excellent knowledge, experience and a passion for marketing operations, including strong proficiency with Sales Cloud and Marketing Cloud. | | You will be a leader who has demonstrated depth in complex marketing operations and automations systems, and have strong knowledge of journey mapping and Salesforce Sales Cloud capabilities to enable on-going integration and alignment of Salesforce Marketing Cloud capabilities. You will also have experience with lead grading, scoring, and nurture/drip campaigns. Strong people skills are a must, to enable for effective assessment of user knowledge and deployment of user training to enhance system use and proficiency. | | **This position is not available to residents of California**.
Responsibilities
- Lead the ongoing integration and system optimization of Salesforce Marketing Cloud, with Salesforce Sales Cloud systems expertise to enable for true integration and transparency between systems. | - Mentor and guide the marketing operations team | - Ownership of marketing reporting – collaborating with stakeholders across the business to collate data sources, manage dashboards and provide marketing teams with actionable insights and recommendations to improve marketing performance. | - Keep up to date on latest system upgrades/updates and convey changes of importance to the stakeholder user base | - Lead the assessment and on-going training to improve overall system use and proficiency | - Maintain a holistic view on all communications that are sent from multiple groups and systems, including Marketing Cloud, Salesforce, Commerce Tools, and Pearson VUE | - Ownership of the ISC2 email calendar, connecting with stakeholders to ensure best practice on recency, frequency and email targeting to manage the customer experience. | - Collaborate with marketers, sales and comms team on ways of accelerating automation capabilities, increase team productivity and ensure quality across campaign development, measurement, and reporting | - Oversee the development of comprehensive marketing automation journeys to mitigate competing messaging with targeted audiences | - Oversee the marketing customization process, including the development of dynamic list and content | - Deploy best practices in implementing lead grading, scoring, nurture and drip campaigns | - Drive the improvement in tracking and reporting funnel conversion from Lead-MQL-SQL to Close Won/Loss | - | Explore social and advertising studio as well as other system capabilities to help improve implementation of cross-channel campaign strategies – | Support Salesforce client database maintenance and client profiling to enable for effective cross/upselling efforts
The IT Service Management (ITSM) Operations Lead oversees, optimizes, and matures back-office IT operations through effective process management, automation, and cross-functional collaboration. This role is responsible for administering, configuring, and enhancing the full Atlassian suite—including Jira Software, Jira Service Management (JSM), and Confluence—to support scalable and efficient service delivery. | | The ITSM Operations Lead designs and deploys automated workflows, manages HR system integrations via Aquera, and provides hands-on leadership across all ITSM process areas. The ideal candidate brings deep ITSM expertise, strong technical capabilities, and a commitment to continuous improvement. | | **This position is not available to residents of California**.
Responsibilities
IT Service Management Oversight: | - Lead day-to-day ITSM operations, ensuring timely and effective management of incidents, service requests, and problems. | - Administer, configure, and support Jira Software, Jira Service Management, and Confluence, including workflows, fields, permissions, schemes, automation rules, and integrations. | - Ensure governance, standardization, and best practices across all Atlassian configurations. | - Identify and drive service improvement opportunities to enhance operational efficiency and customer experience. | - Monitor queue performance, SLA adherence, and service quality metrics. | Change Management & CAB Leadership: | - Serve as Chair of the Change Advisory Board (CAB), leading change reviews, evaluating RFCs, and maintaining readiness and documentation for all changes. | - Enforce standardized change management policies aligned with ITIL best practices. | - Monitor change success rates, risk levels, and post-implementation outcomes. | - Collaborate with stakeholders to ensure accurate risk assessments, communication, scheduling, and approvals. | Aquera & HR Integration Administration: | - Administer Aquera integrations to support automated onboarding, offboarding, and identity lifecycle management. | - Manage configuration, troubleshooting, and continuous improvement of Aquera workflows and connectors. | - Partner with HR, Security, and IT teams to validate data mappings, maintain integration health, and ensure data accuracy across systems. | - Support audit and compliance activities through proper documentation and data integrity practices. | Automation Design, Development, and Deployment: | - Design, build, and deploy automation solutions using Jira Automation, JSM workflow engines, Confluence templates/macros, and related tools. | - Implement automated workflows for ticket management, approvals, provisioning, escalations, and reporting. | - Collaborate with internal partners to identify bottlenecks and develop automation roadmaps. | - Document automation solutions and ensure configurations remain scalable and sustainable. | Process Improvement & Optimization: | - Lead maturity initiatives across incident, problem, change, request, knowledge, and asset management processes. | - Develop and maintain ITSM policies, playbooks, and standard operating procedures (SOPs). | - Analyze process performance, identify optimization opportunities, and implement improvements. | - Maintain CMDB and asset lifecycle processes where applicable. | Cross-Functional Collaboration: | - Partner with Infrastructure, Security, HRIS, Application Support, and other teams to align ITSM operations with organizational objectives. | - Serve as an escalation point for complex incidents and service management challenges. | - Coordinate with vendors and service providers regarding tools, integrations, enhancements, and support contracts. | Reporting & Metrics: | - Develop and maintain ITSM dashboards and reports to monitor SLAs, KPIs, service trends, and operational health. | - Present data-driven insights and improvement recommendations to senior leadership. | - Support audit, compliance, and governance reporting related to ITSM and HR integrations. | Perform additional duties as assigned.
Enterprise Account Executives are responsible for leading and growing new business revenues for the ISC2 portfolio. This is a hunting, customer-facing role with a consultative approach to identifying, scoping, progressing and closing new opportunities. You will partner with the Client Success and Solution teams, and be fully supported by the Product team. | | You will have a strong collaborative mindset and approach to balance customer advocacy (external stakeholders) with cross-functional team collaboration (internal stakeholders). | | **This position is not available to residents of California.**
Responsibilities
- Deliver plans and strategies that will achieve agreed-upon sales quotas | - Accurately forecast monthly, quarterly, and annual targets for an assigned region/territory/portfolio | - Effectively manage a portfolio of accounts by establishing clear account and portfolio plans and forecasts, prioritizing activity and generating short-term results opportunities in new client systems, while simultaneously being able to identify “expand” opportunities for multi-year or long-term engagements/contracts | - Cultivate key customer relationships, manage stakeholders to advance and close new business | - Mine existing relationships, product footprint and new product plans to further grow ISC2’s key relationships and expand share of wallet | - Differentiate between customers’ “wants” and “needs” and coach others to do so, to separate strategic and tactical requirements, and influence the outcome of a sales process accordingly | - Establish and build rapport with ISC2’s primary buyer: the CHRO, CISO, as well as his/her universe of stakeholders. | - Link business needs/outcomes to technology solutions and outcomes with an eye toward ROI and the creation of case studies and stellare references | - A deep understanding of ISC2’s unique value proposition, and how to align it directly to client needs/requirements | - Establish strategies to grow partner revenue, including engaging, enabling multiple teams within large distributors | - Manage/direct partners with quarterly objectives, pipeline generation, and revenue targets | - Deliver ISC2 product/solution demonstration online, and facilitate a collaborative and interactive conversation with potential clients | - Understand ISC2’s solution and competitive products to be able demonstrate our value proposition effectively to client | - Engage meaningfully with C-level and Executive decision makers at the enterprise levels | - Play an integral role in ensuring product engagement by supporting and coaching the Client Success team to meet and exceed client needs and expectations | - Communicate the “voice of clients and prospects”, as well as competitor intelligence with internal lSC2 stakeholders to inform ISC2’s product development and innovation roadmap | | - Perform miscellaneous duties as assigned.
We are seeking a motivated Business Development Representative (BDR) to join our growing sales team. You will play a critical role in building pipeline by identifying, qualifying, and setting appointments with prospective customers. You will have strong communication skills and a competitive spirit. This role is also ideal for a candidate with a desire to grow a career in sales. | | **This position is not available to residents of California**.
Responsibilities
Lead Qualification | - Research inbound and outbound leads to assess fit and buying potential | - Engage prospects via phone, email, and social channels to qualify interest and gather key information | - Maintain accurate records of prospect interactions and qualification notes in the CRM | Lead Generation & Appointment Setting | - Proactively prospect new accounts through outbound calls, emails, LinkedIn, and other channels | - Nurture leads and schedule qualified sales appointments for Account Executives | - Collaborate with Marketing and Sales to refine targeting strategies and campaigns | - Consistently meet or exceed daily/weekly activity and meeting-setting goals | Collaboration & Reporting | - Provide feedback on lead quality and campaign performance to Marketing | - Work closely with Account Executives to ensure smooth handoff of qualified leads | - Generate regular reports on activity, conversion rates, and pipeline contribution | - Misc duties as assigned