This is an exciting opportunity to leverage your networking relationships within the USA commercial marketplace, using your connections with major organizations, including but not limited to: banks, healthcare, IT services, utility, manufacturing, transportation, technology. You will sell public and private classes from 6-100’s of students to prepare their workforce to sit for an exam and submit their applications to obtain certification to establish credibility of their knowledge, skills and experience to fill the role. The right candidate will be expert at establishing relationships that lead to long term enterprise accounts.
Responsibilities
- Responsible for identifying, developing and closing new business and expanding market share with a focus on large enterprise organizations in the USA Commercial marketplace | - Develop and execute account strategy and detailed plans with winning proposals, for major accounts that will ensure you meet your quota within your assigned territory | - Target and establish access and relationships with key decision makers in the USA Commercial Market territory you are assigned | - Prepare and facilitate presentations to key, influential decision makers in your territory | - Ensure a high level of customer satisfaction with current clients and manage all tasks related to contract renewal | - Foster strategic relationships that support the ISC2 mission and benefits the business, reputation and membership of ISC2 | - Using Salesforce CRM, maintain a pipeline of sales opportunities and move them through the sales funnel at sufficient size in number and value to meet your quarterly and annual quotas | - Prepare and deliver weekly, monthly and quarterly progress reports | - Demonstrate a commitment to raising customer awareness and understanding of our entire portfolio of ISC2 training and certification products and services | - Provide onsite support to tradeshows as needed | - Work closely with the ISC2 Corporate Officers to ensure sales contracts are vetted and approved and enlists the support of regional and corporate team members from internal departments such as Marketing & Media, Finance, Education, Member Services and other sales and management resources as needed | - Gain in-depth knowledge of ISC2 certification and training programs | - Demonstrate a commitment to raising client awareness and understanding of our entire portfolio of ISC2 training and certification products and services | - Miscellaneous duties, as assigned.
We are seeking a Manager, Global Benefits and Payroll with broad knowledge of benefit strategies and payroll compliance. This role will manage our Global Payroll Administrator and will be the lead developing benefits plans with our brokers and advisors and handling all administration and compliance needs. Current scope is our legal entities in US, UK, HK and Singapore. Critical to the success of this role is promoting a positive employee experience from onboarding through the full employee life cycle. The Manager, Global Benefits and Payroll will encourage positive employee relations while ensuring compliance with all related processes, policies and laws.
Responsibilities
- Oversees and administers employee insurance programs including life, disability, and health insurance plans. | - Administers employee savings plans that may include the company’s 401(k) plan, personal savings plans, and deferred compensation programs. | - Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions. | - Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers. | - Oversees all payroll processing, ensuring timely and accurate payroll. | - Works collaboratively with Finance to ensure compliance to audit / process controls. | - Completes records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies. | - Identifies and selects carriers and plans based on quotes, available benefits, and prior experience. | - Monitors administrators’ and insurance carriers’ reports to ensure the organization’s compliance with plan requirements. | - Ensures the organization’s and plans’ compliance with the applicable provisions of COBRA, HIPAA, and ERISA | - Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits and compensation scales and structures. | - Maintains knowledge of trends, developments, and best practices in benefit administration. Designs and implements proper internal processes | - 401k Audit & Workers Comp Audit support. | - Performs other related duties as assigned.
The Associate Director, Channel Partnerships will lead the development and implementation of the NAR / Canada region channel partner strategy and all processes and procedures for channel partners including official trainingpartners(OTPs). You will lead the day-to-day management of the global team responsible for channelpartnership sales that generate demand for ISC2 training, education, exams and certification.
Responsibilities
- In collaboration with the VP of Business development, develop and direct NAR / Canada region channel partner strategy for ISC2, working closely with business development leadership. Demonstrate market knowledge and insight that results in custom GTM approaches for Top 10 global markets | - Design and implement of processes and procedures to support the recruitment,continuous engagement, goal achievement and success of official training partners (OTPs) and other third-party partners | - Establish KPIs to measure success of channel programs, and maintain a high-level of customer satisfaction with partners | - Lead team of NAR / Canada channel partner managers and account executives, driving accountability and goal attainment | Provide coaching and training to enable the channel partnerships team to achieve strategic and revenue objectives; manage/direct partners with quarterly objectives, pipeline generation, and revenue targets | - Deliver accurate, meaningful performance reporting and business and competitive insights on a daily, weekly, monthly, quarterly and annual basis as defined | - Ensure accuratetimely (daily) capture of data and performance in Salesforce by all team members; deliver weekly forecast for all OTP and channel partner; and monthly sales forecast in financial ERP system | - Collaborate with Marketing to develop, execute and measure channel marketing strategy, establishing monthly, quarterly and annual KPIs | - Develop and deliver quarterly updates to all channel partners on major topics such as education and certification product updates, upcoming campaigns, etc | - Gain an in-depth knowledge of ISC2 and cybersecurity industry and raise partner awareness and understanding of the value of the entire portfolio of ISC2 certification and training programs, products and services | - Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment | - Motivate and lead a diverse, high-performing team, utilizing effective talent management practices to attract and retain team members. Ensure high levels of employee engagement, operations performance excellence, commitment to continuous learning and appropriate succession planning. | - Build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices | - Miscellaneous duties, as assigned
As a Planner, Ecommerce and B2C Marketing, you will be an experienced professional, who is passionate about developing, effectively executing and managing integrated marketing campaigns for ISC2’s certification and training products, focused on the Ecommerce and B2C channels.
Responsibilities
- With limited supervision, proactively implements integrated, strategic marketing campaigns in support of business goals for internal teams, such as lead generation, candidate conversion, membership growth, event promotion, and member engagement | - Responsible for the strategic execution of campaigns, including but not limited to, creative brainstorming, budgetary recommendations, Salesforce campaign structure and protocols, email automation strategies, performance benchmarks and tracking KPIs for stakeholders | - Provides input to project elements, as necessary, at all scales: email/landing page/collateral copy, social posts, video scripts, etc. | - Responsible for tracking overall effectiveness of campaigns/projects, recommends appropriate adjustments (media mix and consumer targeting strategies) to improve results based on experience, data, and analytics. Uses A/B testing when appropriate | - Stays informed on developments in the marketing discipline: new techniques, ideas, channels, strategies, etc. | - Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment | - Miscellaneous duties as assigned, including attending trade shows and augmenting booth staff as required
The Senior Scrum Master leads and refines our Agile framework across multiple teams. This role is responsible for optimizing Agile processes, mentoring teams, and ensuring the effective use of Atlassian tools (JIRA, Confluence, Bitbucket) to drive productivity and transparency. The incumbent possess a strong background in Agile methodologies, experience with enterprise-level Agile transformations, and will create insightful dashboards to support executive decision-making.
Responsibilities
Agile Framework Optimization & Execution | - Assess, revise, and enhance the existing Agile framework to improve efficiency and scalability across multiple teams. | - Implement Agile best practices, ensuring alignment with industry standards and organizational goals. | - Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, backlog grooming, and sprint reviews). | - Act as a servant leader to Agile teams, ensuring a culture of continuous improvement and high performance. | - Identify and resolve team-level impediments while escalating organization-wide barriers appropriately. | Mentorship & Agile Coaching | - Provide hands-on coaching and mentoring to Scrum Masters, Product Owners, and development teams. | - Conduct Agile training sessions and workshops to strengthen Agile adoption across the organization. | - Foster a culture of self-organization, ownership, and accountability within teams. | - Work closely with leadership to align Agile execution with strategic business objectives. | Atlassian Tool Administration & Optimization | - Configure, customize, and optimize JIRA, Bitbucket, and Confluence to support Agile workflows. | - Develop and maintain custom JIRA workflows, fields, dashboards, and automation rules to enhance team productivity. | - Ensure JIRA boards, sprint metrics, and velocity reports accurately reflect work progress. | Executive Reporting & Dashboards | - Build and maintain dynamic and insightful dashboards in JIRA and Confluence to provide real-time visibility into Agile team performance. | - Translate Agile metrics into meaningful executive reports that drive informed decision-making. | - Develop tracking mechanisms to measure Agile maturity and team efficiency over time. | - Collaborate with leadership to define key performance indicators (KPIs) for Agile success. | Performance Metrics & Continuous Improvement | - Define and track Agile performance metrics, including sprint velocity, cycle time, lead time, and team capacity utilization. | - Monitor and analyze team performance data to identify trends, bottlenecks, and areas for improvement. | - Use quantitative and qualitative data to drive discussions around Agile maturity and team effectiveness. | - Implement feedback loops to continuously refine Agile processes and practices. | - Develop actionable insights to improve predictability, quality, and delivery timelines. | Team Leadership & Development | - Act as a servant leader for the development team, fostering a collaborative and high-performance environment. | - Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) to maximize team effectiveness. | - Provide guidance and support to team members on Agile principles and practices, promoting self-organization and accountability. | - Collaborate with product owners and stakeholders to ensure clear communication of project goals and priorities. | - Identify and implement opportunities for process improvements, measuring success and adjusting strategies as needed. | - Address any team conflicts or roadblocks proactively, facilitating resolutions that maintain team morale and productivity. | - Track and report on team performance metrics, using data to drive discussions around progress and areas for improvement. | Miscellaneous | - Perform other miscellaneous duties, as needed. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices.
The Project Manager will be responsible for overseeing and driving the successful execution of both IT and strategic initiatives across the organization. This role will manage projects from inception through to completion, ensuring they are delivered on time, within scope, and on budget. The Project Manager will lead cross-functional teams, communicate progress to stakeholders, and manage risks and issues as they arise. This individual will also facilitate Steering Committee meetings, lead specialized project meetings, and present project updates to executive leadership and in company-wide forums, leveraging their expertise in project management tools, methodologies, and advanced presentation skills. Experience in digital transformation, change management, process improvement, and technical platform migration projects is essential.
Responsibilities
- Track and manage projects according to the selected project management framework (Agile, Waterfall, or hybrid) and provide detailed reports on progress, status, risks, and any emerging issues. | - Lead projects to successful completion while adhering to timelines and staying within budget constraints. | - Identify, track, and mitigate risks by developing strategies in collaboration with project teams and stakeholders. | - Define and prioritize work in alignment with business goals, working closely with cross-functional teams to ensure that project objectives are met. | - Facilitate, motivate, and recognize project teams to foster high performance, teamwork, and collaboration. | - Build strong partnerships with other teams, peers, and leadership to build trust and influence outcomes. | - Contribute to the design and optimization of business processes, practices, and standards as part of continuous improvement initiatives. | - Lead digital transformation, process improvement, and technical platform migration projects, ensuring alignment with organizational strategy. | - Plan, facilitate, and manage Steering Committee meetings for larger projects, ensuring alignment with executive stakeholders. | - Create and lead specialized and ad-hoc meetings as needed to drive project success, including project team meetings and executive updates. | - Present project progress, key updates, and outcomes confidently to executive teams, company-wide town hall meetings, and other leadership forums. | - Miscellaneous duties as assigned.
The Enterprise Application Support Engineer is responsible for ensuring the optimal performance, stability, and maintenance of enterprise applications, with a primary focus on Salesforce and eCommerce platforms. This role requires a proactive, detail-oriented professional with strong technical expertise and problem-solving skills. The ideal candidate will collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and support the continuous improvement of business-critical applications.
Responsibilities
- Provide technical support and troubleshooting for enterprise applications, including Salesforce and eCommerce platforms. | - Monitor application performance and implement improvements to enhance efficiency and reliability. | - Collaborate with cross-functional teams to resolve technical issues and ensure seamless integration of applications. | - Assist in the configuration, customization, and testing of Salesforce and eCommerce applications. | - Develop and maintain documentation for application processes and procedures. | - Conduct regular system audits and prepare reports on application performance and usage. | - Stay current with industry trends and best practices to ensure the company's technology remains competitive. | - Train end-users and provide ongoing support to ensure they can effectively utilize enterprise applications. | - Support an inclusive culture that encourages, supports and celebrates diversity, equity, and inclusion; serve as a role model to promote DEI best practices. | - Perform miscellaneous duties as assigned.
The Corporate Communications Professional will be responsible for developing and executing strategic communications for the ISC2 Board of Directors to facilitate transparency and awareness for the association’s governance and member communications. The role will also contribute to a wide array of corporate communications, public relations and advocacy communications initiatives to build awareness and thought leadership for ISC2, our members and our vision of a Safe and Secure Cyber World.
Responsibilities
- Create and execute global communications strategies to build awareness among ISC2 members about the ISC2 Board of Directors and its role providing strategic guidance and governance of the association | - Effectively craft communications in support of annual Board activities, including elections, annual meeting, annual report and quarterly Inside ISC2 member webinars | - Support external communications activities for the Board, including speaking engagements, media relations, byline authoring, video scripts, message development, etc. to build profile and thought leadership | - Support internal ISC2 staff communications related to Board activity and initiatives | - Maintain and enhance the association governance section of the ISC2 website | - Support the global public relations team, including agencies and internal team members, to continue building awareness for ISC2 and members in new and existing markets, as well as solidifying ISC2 thought leadership on a wide array of issues and trends impacting the cybersecurity workforce | - Build awareness among ISC2 members and the broader cybersecurity community for the ISC2 Advocacy program and the work it is doing to highlight workforce issues and collaborate with policy makers around the world to influence policy and regulations that will help our members more effective secure critical assets around the world | - Manage multiple projects and deliverables simultaneously | - Create and contribute to various communications deliverables and thought leadership materials, including blogs, white papers, reports, byline articles, press releases, presentations, web content, scripts and infographics | - Establish KPIs and track success of Board communications strategy