As Senior Sales Enablement Specialist, your primary responsibility is to for provide quality, cost effective ISC2 Sales Learning and Development curriculum to your assigned region, including follow-up programming to improve the application of the learning back at the participant’s office and participation in the planning of the course curriculum. You will also partner with sales leaders and ISC2 Learning and Development on initiatives that have an ISC2 Sales learning and development component, or impact. | | **This position is not available to residents of California.**
Responsibilities
- Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available | - | Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2 | | - Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence | - Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximised to drive sales and enhance revenue | - Assist Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs | - Coach sales managers on external and internal sales processes as they review the processes with their team members | - Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles | - Deliver classroom, e-learning, and blended training in the region | - Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training | - Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming | - Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow up activities to demonstrate skills learned | - Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues | - Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments | - Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support | - Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives | - | Complete train-the-trainer external sales training and successfully become certified to facilitate the courses ISC2 decides to present in-house | | - Misc duties as assigned |
The primary objective of the Customer Experience Associate (CEA) is to project a professional image and provide excellent customer experience in all communications and interactions. This is a key role within the organization as you are the face and voice of our customers and our Human Brand. You are the front line of support for our customers answering the their questions and enquires to ensure satisfaction with our products, and services, and (when applicable) actively promoting new services. This is not a conventional call center role with the focus on customer experience as opposed to handling time. With this in mind, the CEA must be passionate about customer experience and providing world-class service to our customers to achieve both individual and company objectives. This is a remote role. | | **This position is not available to residents of California**.
Responsibilities
- Provide a high-quality experience to our customer at all times, through multiple communication channels achieving designated KPI’s associated with the role. | - Actively promote products and services to our customers, explaining products and making recommendations based on customer driven information. | - Actively seek opportunities to reduce customer effort and friction to improve customer satisfaction and drive loyalty. | - Manage day to day contacts: | - Deliver accurate, professional and timely support to customers during the examination and education registration process and strive to achieve first time resolution on every contact. | - Resolve customer concerns through the case management system; create cases for each contact handled. | - Assist customers and candidates with items such as: password resets; contact or profile change requests; “how-to” issues concerning website use; certification process and renewal related issues/inquires; extensions; etc. | - Process payments for annual maintenance fees and diagnoses payment errors. | - Register customers for seminars. | | - Multitask through multiple web applications: Case Management System, Live Person Agent Desktop and IntelliVUE, etc. | - Recognize, document, and inform the regional manager regarding trends in customer correspondence. | - Escalate complex inquires / requests to subject matter experts. | - Carry out effective outreach to customers as required. | - Assist CPE Auditor with non-complex audits and mass continuing professional education (CPE) credits entries. | - Perform miscellaneous duties as assigned.
The Vice President, Communications, Marketing, & E-Commerce is a senior leader role, responsible for shaping and executing ISC2’s global communications, marketing, and ecommerce strategies. As a member of the leadership team, the incumbent will drive integrated corporate communications, public relations, marketing, creative, content, ecommerce, and web strategies that advance organizational priorities and strengthen ISC2’s brand and influence. The incumbent will partner closely with internal leaders, members, volunteers, and external stakeholders to elevate thought leadership, advocacy, philanthropic initiatives, and crisis communications. This role requires a proven leader with deep experience building and leading high-performing global teams and delivering measurable impact through brand, media, and communications programs. | | **This position is not available to residents of California**.
Responsibilities
- Provide enterprise leadership for ISC2’s global corporate communications and stakeholder engagement strategy, ensuring alignment with organizational mission, strategy, and long‑term objectives. | - Establish and lead integrated internal and external communications frameworks encompassing corporate communications, public relations, thought leadership, advocacy, crisis communications, and executive positioning. | - Provide enterprise oversight of the organization’s physical, ecommerce, and online marketing strategies to articulate a compelling value proposition, strengthen brand equity, and drive sustainable growth. | - Direct enterprise marketing, content, brand, creative, digital, web, and social media strategies to strengthen market presence, reputation, and engagement across members, volunteers, candidates, and customers. | - Serve as a principal advisor to executive leadership on communications strategy, reputational risk, and external positioning; act as an organizational spokesperson as required. | - Build and sustain strategic relationships with global media, industry leaders, volunteers, and key stakeholders to elevate ISC2’s influence and voice within the cybersecurity ecosystem. | - Partner with senior leaders across the organization to ensure consistent messaging, aligned execution, and an integrated, high‑quality stakeholder experience. | - Lead, develop, and manage a diverse, high‑performing global organization; establish clear accountability, succession planning, and talent development practices. | - Oversee financial planning, budget management, resource allocation, and third‑party partnerships; drive operational efficiency and continuous improvement across the function. | - Represent ISC2 externally to advance brand credibility, public trust, and organizational impact. | - Perform miscellaneous duties, as assigned.
The Security Engineer, Penetration Testing is a dual-function role responsible for both executing offensive security assessments and building the defensive engineering controls that harden ISC2’s environment. The role leads authorized penetration testing across ISC2’s applications, networks, and cloud infrastructure while also owning security engineering work — including security architecture review, tooling, automation, and control implementation — that translates findings into lasting improvements. This position works closely with the Security and Technical Operations team and collaborates across IT, engineering, and product to continuously strengthen ISC2’s security posture. The role plays a critical part in supporting ISC2’s ISO/IEC 27001:2022 ISMS program, providing both evidence of technical control effectiveness and direct input into risk treatment. | | **This position is not available to residents of California**.
Responsibilities
Penetration Testing | - Plan, execute, and document internal and external penetration tests against ISC2 applications, networks, cloud environments, and infrastructure. | - Perform vulnerability assessments and validate findings to distinguish genuine risks from false positives. | - Conduct web application, API, mobile, and network vulnerability assessments using industry-standard methodologies (OWASP, PTES, OSSTMM). | - Perform social engineering assessments, including phishing simulations and physical security testing as authorized. | - Produce clear, actionable written reports detailing findings, risk ratings, evidence, and remediation recommendations tailored to both technical and executive audiences. | - Support red team exercises and adversary simulation activities to test detection and response capabilities. | - Develop andmaintain the penetration testing program, including scope definitions, rules of engagement, and testing schedules. Move towards a continuous test mindset and method. | - Coordinate with third-party security vendors for external assessments and bug bounty program management where applicable. | Security Engineering | - Own remediation follow-through: translate pen test findings into security engineering work items,validate fixes, and track resolution to closure in Jira Service Management. | - Design and implement security controls across ISC2’scloud and on-premises environments, including hardening configurations for Azure, Okta, SentinelOne, CheckPoint, and F5 XD. | - Participate in security architecture and design reviews for new systems, integrations, and third-party products; provide security requirements and risk acceptance recommendations. | - Develop and maintain security automation scripts and tooling to improve detection coverage, reduce manual effort in assessment workflows, and support continuous monitoring. | - Support the Secure Software Development Lifecycle (SSDLC), including security requirements definition, code review support, and pre-deployment security validation. | - Maintain awareness of emerging vulnerabilities, exploits, and threat actor TTPs; operationalize threat intelligence into actionable hardening and detection improvements. | - Support ISC2’s ISO/IEC 27001:2022 ISMS by providing technical evidence and input for Annex A controls spanning vulnerability management (A.8.8), secure development (A.8.25–A.8.29), and technical review (A.8.29). | - Miscellaneous duties as assigned.
Reporting to the Chief Information Officer, the Director of Enterprise Applications & Quality Engineering is responsible for leading the engineering delivery, integrations, Quality Engineering, operational governance, and continuous optimization of the organization’s enterprise application ecosystem. | | This role provides technical leadership across enterprise platforms including CRM, ecommerce, CMS, LMS, payment, integration, and supporting digital application ecosystems. The Director collaborates closely with the Digital Platforms team to ensure enterprise platforms are scalable, integrated, secure, operationally mature, and capable of supporting evolving digital experience and business transformation initiatives. | | The Incumbent will lead cross-functional engineering, integration, and Quality Engineering teams responsible for enterprise application development, integration architecture, automation, testing, release management, monitoring, performance engineering, and operational reliability. | | This role requires deep expertise in enterprise integrations, API-first architectures, modern Quality Engineering practices, AI-enabled software engineering, DevSecOps, CI/CD, and platform reliability within complex digital ecosystems. | The ideal candidate combines strong engineering leadership, enterprise delivery governance, integration architecture expertise, and operational discipline with hands-on experience supporting modern digital platforms and composable application ecosystems. | | The Incumbent will serve as a key engineering and operational leader ensuring enterprise applications, integrations, Quality Engineering practices, automation frameworks, and operational engineering capabilities effectively support the organization’s broader digital transformation strategy and will also champion the organization’s culture, collaboration, accountability, innovation, and inclusion initiatives across distributed technical teams. | | **This position is not available to residents of California**.
Responsibilities
- Lead engineering delivery, operational governance, support, and continuous optimization of enterprise application platforms and supporting digital ecosystems. | - Collaborate with the Digital Platforms team to support enterprise digital initiatives, platform modernization, ecommerce enablement, member experience enhancements, and composable architecture strategies. | - Ensure enterprise systems are scalable, secure, integrated, operationally mature, and aligned to evolving business and digital platform needs. | - Support modernization initiatives focused on automation, platform scalability, operational efficiency, API enablement, and digital ecosystem integration. | - Establish and maintain governance standards, SDLC practices, support models, release processes, and operational SLAs across enterprise engineering teams. | - Lead enterprise integration strategy supporting interconnected digital platforms, enterprise applications, ecommerce ecosystems, learning platforms, and member experience systems. | - Oversee enterprise integration platforms and service-layer technologies including MuleSoft, Azure Integration Services, Azure Service Bus, APIs, middleware, and event-driven architectures. | - Lead and evolve enterprise Quality Engineering practices across web, mobile, API, integration, and platform ecosystems. | - Oversee automated testing tooling and frameworks including Virtuoso, Selenium, Appium, API testing frameworks, and AI-assisted testing solutions. | - Lead CI/CD, release governance, deployment automation, and DevSecOps best practices across enterprise engineering teams. | - Drive standards for environment governance, source control management, deployment orchestration, rollback procedures, and production mirroring. | - Lead adoption and governance of AI-assisted software engineering and Quality Engineering practices. | - Establish standards for load testing, stress testing, synthetic monitoring, application telemetry, observability, and proactive alerting. | - Manage external systems integrators, consulting partners, offshore development teams, and technology vendors. | - Perform miscellaneous duties, as required.
The Manager of QA and Automation will lead a team responsible for ensuring the quality of web-based, cloud-based, and client/server applications, with a focus on e-commerce platforms, tax integration systems, and automation. This role requires extensive experience in backend/database testing (via SQL queries), as well as expertise in developing and overseeing automation frameworks. The ideal candidate will demonstrate strong leadership skills in managing the team’s testing processes and be adept at fostering a culture of quality and continuous improvement, especially within complex e-commerce and tax environments. | **This position is not available to residents of California**.
Responsibilities
- Incorporate the use of AI across platforms used by the organization, including Salesforce applications, e-commerce platforms, tax integration systems, CI/CD pipelines, and QA automation tools, to improve test coverage, accelerate defect identification, support intelligent analysis of quality metrics, reduce manual effort, and drive continuous improvement in software quality and operational efficiency | - Lead the design, development, and implementation of comprehensive test automation frameworks for Salesforce applications, e-commerce platforms, and tax integration systems, focusing on minimizing manual testing and maximizing efficiency through automation. | - Collaborate with cross-functional teams, including developers, business analysts, and product owners, to identify automation opportunities early in the software development lifecycle, building automated test cases during the initial stages of development to ensure seamless integration and early defect detection. | - Participate in Proof of Concept (POC) initiatives for new automation tools and frameworks, evaluating their suitability for enhancing the organization's automation capabilities, particularly in e-commerce and tax systems. | - Oversee the automation of functional, regression, integration, and performance tests to ensure comprehensive test coverage for e-commerce transactions, tax calculations, and system integrations, minimizing the need for manual intervention. | - Drive the adoption and continuous improvement of automation tools and best practices across the team, ensuring the creation of scalable, reusable, and robust automated test scripts. | - Champion an "automation-first" approach by integrating automated testing into the development process from the start, reducing reliance on manual testing while maintaining high standards of quality. | - Lead automation initiatives to integrate test scripts into CI/CD pipelines, ensuring consistent execution of automated tests across all builds and early identification of defects in e-commerce and tax systems. | - Serve as the primary advocate for automation across the organization, continuously reviewing and optimizing automation strategies to ensure full coverage and alignment with business objectives, especially in critical areas like e-commerce workflows and tax compliance. | - Build and maintain automated test cases in the preliminary stages of software development, ensuring that automation is embedded throughout the lifecycle and manual testing is minimized. | - Collaborate closely with development teams to address and resolve issues identified through automated tests, ensuring prompt and effective solutions. | - Continuously monitor and evaluate software quality metrics, focusing on improving automation efficiency and identifying gaps in coverage for e-commerce and tax systems. | - Provide mentorship and training to the QA and Automation team on automation tools, frameworks, and best practices, ensuring the team is well-equipped to handle complex automation scenarios. | - Stay updated with the latest trends and advancements in automation technologies, particularly those relevant to e-commerce and tax systems, and incorporate them into the organization's testing strategy. | - Ensure high-quality software releases that meet business and functional requirements for e-commerce and tax systems. | - Lead the implementation and optimization of test automation, ensuring that e-commerce workflows, tax compliance, and payment systems are thoroughly and efficiently tested. | - Drive continuous improvement efforts to streamline QA processes and implement innovative automation technologies, ensuring maximum coverage and performance in e-commerce and tax integrations. | - Track and report production bugs, providing detailed analyses of trends, root causes, and preventive measures to improve system reliability, particularly for e-commerce and tax systems. | - Oversee the creation of detailed production bug reports and ensure timely tracking, reporting, and communication of the issues to all relevant stakeholders. | - Ensure accurate and timely defect tracking and reporting, with clear communication of risks and issues to stakeholders. | - Foster a collaborative working environment across the organization, aligning the QA team with broader company goals and objectives, particularly in areas of automation, e-commerce, and tax compliance. | - Maintain the following working relationships: | - Developers: Work closely with the development team to troubleshoot and resolve issues, particularly in relation to e-commerce transactions, tax workflows, and automation testing. | - Business Analysts: Collaborate to understand and validate system requirements, ensuring testing aligns with business objectives, especially in e-commerce and tax functionalities. | - Product Owners: Provide insights on quality metrics, defect trends, and testing progress, offering risk assessments and updates related to e-commerce and tax features. | - QA and Automation Team: Lead and mentor the team, ensuring alignment with project goals and fostering a collaborative and innovative approach to automation, e-commerce, and tax testing. | - Operations and Support Teams: Coordinate with operations to ensure smooth deployments and post-production validation for critical e-commerce and tax systems. | | - Perform mischellaneous duties, as required.
The Senior Project Manager will be responsible for leading and driving the successful execution of large-scale, complex IT and strategic initiatives across the organization. This role will own projects from initiation through implementation and closeout, ensuring they are delivered on time, within scope, on budget, and aligned to business priorities. | | The incumbent will lead cross-functional teams, drive alignment across stakeholders and executive sponsors, and proactively manage risks, issues, dependencies, and competing priorities. This individual will facilitate Steering Committee meetings, lead specialized project meetings, and present project updates, recommendations, and key decisions to executive leadership and company-wide forums, leveraging deep expertise in project management tools, methodologies, governance, and executive communication. Experience in digital transformation, change management, process improvement, and technical platform migration projects is essential. | | **This position is not available to residents of California**.
Responsibilities
- Lead and oversee complex technical and strategic initiatives using Agile, Waterfall, or hybrid methodologies, and provide clear, decision-oriented reporting on progress, risks, dependencies, and emerging issues to stakeholders and executive leadership. | - Own delivery of projects through successful completion, ensuring alignment to scope, timelines, budget, business objectives, and organizational priorities. | - Proactively identify, assess, and mitigate risks, issues, and dependencies, developing mitigation and escalation strategies in collaboration with project teams, stakeholders, and executive sponsors. | - Drive prioritization and sequencing of work in alignment with business goals, strategic objectives, and resource constraints, partnering closely with cross-functional teams to achieve desired outcomes. | - Lead and influence cross-functional teams to foster accountability, high performance, collaboration, and strong execution across multiple workstreams. | - Build strong partnerships across teams, peers, senior leadership, and executive stakeholders to establish trust, drive alignment, and influence decisions and outcomes. | - Contribute to and help advance project management practices, governance models, and business process improvements as part of continuous improvement initiatives. | - Lead high-visibility digital transformation, process improvement, and technical platform migration initiatives, ensuring alignment with organizational strategy, change impacts, and measurable business outcomes. | - Plan, facilitate, and manage Steering Committee meetings and governance forums for complex initiatives, ensuring alignment, decision-making, and accountability among executive stakeholders. | - Lead specialized and ad-hoc forums as needed to drive project success, resolve cross-functional issues, and provide executive-level updates, recommendations, and escalation support. | - Present project health, key decisions, risks, outcomes, and strategic recommendations confidently to executive teams, company-wide town hall meetings, and other leadership forums. | - Mentor less experienced project managers or team members on project delivery practices, tools, and governance expectations. | - Perform miscellaneous duties, as assigned.
The Change Adoption Specialist will be responsible for leading and driving change adoption activities across large-scale, complex IT and strategic initiatives within the PMO organization. This role partners closely with Project Managers, business stakeholders, internal communications, and executive sponsors to ensure successful adoption of new processes, systems, and ways of working. | | The Change Adoption Specialist will design and execute structured change management strategies that drive awareness, engagement, and sustained behavioral change across the organization. This role will proactively assess change impacts, identify adoption risks, and implement targeted interventions to ensure business outcomes are realized. The individual will facilitate stakeholder alignment, develop communication and training strategies, and provide ongoing adoption insights to leadership. | | This role requires strong collaboration with cross-functional teams and PMO leadership to embed change adoption practices into project delivery lifecycles, ensuring initiatives are not only delivered—but successfully adopted and sustained. | | **This position is not available to residents of California**.
Responsibilities
- Lead organizational change management activities for cross-functional projects and programs. | - Conduct change impact and stakeholder assessments to identify adoption risks and opportunities. | - Develop and execute change management, communication, and stakeholder engagement plans. | - Partner with project managers, business leaders, and sponsors to drive organizational readiness and adoption. | - Design and coordinate training, enablement, and change champion activities. | - Facilitate workshops, feedback sessions, and resistance management efforts. | - Establish and track adoption, readiness, and change effectiveness metrics. | - Monitor post-implementation adoption and recommend corrective actions to improve outcomes. | - Provide regular updates on change readiness, risks, and adoption progress to project and executive leadership. | - Contribute to PMO change management standards, tools, templates, and best practices. | - Ensure successful adoption and realization of business benefits across the PMO portfolio | - Perform miscellaneous duties, as assigned.
We are looking for a motivated, detail-oriented individual to join our team as an Marketing Automation Specialist. You will be proactive, curious, and comfortable taking ownership of end-to-end email campaign delivery across members, prospects, and partners. | | You will also have strong attention to detail and a process-driven mindset, with the ability to build, QA, and deploy campaigns to a high standard. You will support audience segmentation, campaign execution, and optimisation of email journeys and landing pages. This is an excellent opportunity to continue developing technical and strategic skills, contribute to problem-solving, and help drive the overall performance, accuracy, and scalability of our global email communications. | | **This position is not available to residents of California**.
Responsibilities
- Own the end-to-end review, build and deployment of global emails with accuracy | - Build and manage customer journeys and automated lifecycle campaigns within Salesforce Marketing Cloud Engagement (SFMC) | - Manage global email calendar while maintaining best practices | - Execute QA and end-to-end testing for all campaigns. Ensure communications are vetted, approved, and tested | - Collaborate with internal stakeholderoptimize campaign performance through testing and segmentation | - Manage lists from multiple databases for email and automation campaigns (via Data extentions) | - Assist in development & editing of cloud pages with forms | - Maintain current processes for email best practices and new marketing automation tools when introduced | - Share insights and ideas with the team to help with process and performance improvement | - Ensure compliance with CAN-SPAM and GDPR | - Troubleshoot email automation and/or build errors | - Miscellaneous duties as assigned |
We are seeking a Web Performance & Tracking Engineer to lead the implementation and optimization of web performance measurement across ISC2 digital properties. This role is responsible for implementing scalable tracking and analytics, enabling accurate, real-time insight into user behavior and performance, and replacing assumption-based decisions with measurable data. The ideal candidate will establish tracking metrics, define events for priority user journeys and flows, maintain governance standards for accurate and consistent data collection, build baseline dashboards for key performance indicators, and translate data into actionable insights that improve digital experiences, demonstrate feature impact, and support informed business decisions. | Success in this role requires a strong blend of analytics, technical implementation, and cross-functional collaboration to create a reliable user experience and analytics framework that measures engagement, performance, and outcomes. This position partners closely with stakeholders across digital, marketing, UX, and development teams to ensure measurement strategies are aligned with organizational goals and provide clear visibility into user behavior, site performance, and conversion opportunities. | | **This position is not available to residents of California**.
Responsibilities
- Define and maintain measurement frameworks, tracking plans, and event taxonomies for priority user journeys, conversion paths, and key digital experiences. | - Implement, test, and validate analytics tracking across web properties using tag management and analytics platforms to ensure accurate, consistent, and reliable data collection. | - Monitor and improve website performance metrics, including page speed, Core Web Vitals, and user experience signals, and partner with development teams to prioritize remediation opportunities. | - Build and maintain dashboards, scorecards, and recurring reports that provide visibility into engagement, conversion, site performance, and feature adoption. | - Conduct quality assurance audits of tracking implementations, data layers, and reporting outputs; troubleshoot issues and establish governance standards and documentation. | - Translate analytics findings into actionable insights and recommendations that improve digital experiences, demonstrate feature impact, and inform business and product decisions. | - Collaborate with digital, UX, marketing, product, and engineering stakeholders to align measurement strategies with business goals and roadmap priorities. | - Key Deliverables: Tracking strategy and governance documentation; validated event and performance measurement implementation; user experience and analytics dashboards; KPI baselines and reporting; insight-driven recommendations tied to business outcomes. | - Perform miscellaneous duties as assigned.
The AI Architect will provide strategic and technical leadership for the organization’s AI ecosystem by translating business priorities into scalable, secure, and governed solution designs. This role is responsible for defining and documenting AI use cases and target delivery models, establishing the current and future-state AI architecture across the enterprise landscape, evaluating build-versus-buy options, and guiding proof-of-concept strategies and reusable implementation patterns. The position also drives operational maturity by embedding monitoring, feasibility of telemetry across the AI landscape, observability, governance, and change management practices that enable AI capabilities to scale effectively across delivery teams while supporting reliable, compliant, and business-aligned adoption. | | **This position is not available to residents of California**.
Responsibilities
- Define and document enterprise AI use cases, business value drivers, and target delivery models that align with organizational goals and objectives. | - Develop and maintain current-state and target-state AI architecture across the enterprise, including platforms, data flows, integration patterns, security controls, and governance requirements. | - Lead build-versus-buy evaluations for AI platforms and services, and provide appropriate recommendations. | - Establish reusable AI architecture patterns, reference models, and implementation standards to support consistent delivery. | - Guide proof-of-concept and pilot strategies to validate solution feasibility, technical design, business value, and operational readiness before broader adoption. | - Drive scalable AI operations by embedding monitoring, telemetry, observability, governance, and change management practices across the AI lifecycle. | - Partner with architecture, engineering, data, security, product, and business stakeholders to translate requirements into secure, reliable, and governed AI solutions. | - Define key deliverables for the function, including AI architecture models, proof-of-concept strategies, and delivery patterns that accelerate enterprise adoption. | - Perform miscellaneous duties, as required.
The AI Security Engineer is responsible for identifying, assessing, and mitigating security risks introduced by artificial intelligence and machine learning systems across ISC2’s technology estate. This role sits at the intersection of offensive security, application security, and data science — evaluating AI/ML pipelines, large language model (LLM) integrations, and AI-powered products for adversarial threats, model vulnerabilities, and supply chain risks. The AI Security Engineer partners closely with the Security and Technical Operations team, engineering, and product stakeholders to embed security controls throughout the AI development lifecycle and contributes directly to ISC2’s ISO/IEC 27001:2022 ISMS program and broader cybersecurity governance objectives. | | **This position is not available to residents of California**.
Responsibilities
- Perform security assessments of AI/ML systems, including threat modeling, adversarial testing, and of LLM-based applications and AI-powered products and services integrated into ISC2’s products and operations. | - Evaluate AI/ML implementations for vulnerabilities including prompt injection, jailbreaking, model inversion, data poisoning, membership inference, and adversarial example attacks. | - Define and implement secure AI development lifecycle (AI-SDLC) standards, including secure model training, data governance, agent, and other access controls, and model deployment guardrails. | - Conduct third-party AI vendor and model supply chain risk assessments; evaluate API-based AI services (e.g., OpenAI, Anthropic,Claude Code, Azure OpenAI) for data handling, privacy, and security posture. | - Partner with engineering and product teams to review AI feature designs, conduct pre-deployment security reviews, and provide risk acceptance recommendations for AI-related SSDLC exceptions. | - Monitor the evolving AI threat landscape;maintain awareness of emerging attack techniques, regulatory developments (EU AI Act, NIST AI RMF), and industry best practices (OWASP Top 10 for LLMs, MITRE ATLAS). | - Support ISC2’s ISO/IEC 27001:2022 ISMS by mapping AI risk controls to applicable Annex A requirements (including A.8.25 through A.8.29) and contributing AI-specific risk treatment plans to the organizational risk register. | - Develop and deliver internal training and awareness content on responsible AI use, AI-specific threats, and secure integration patterns for developers and business stakeholders. | - Contribute to ISC2’s thought leadership in AI security by supporting content, certification, and research initiatives aligned with the organization’s mission. | - Perform miscellaneous duties as assigned.
The Lead Salesforce Developer collaborates with a talented software engineering team to design and deliver custom Salesforce solutions that support evolving business and customer needs. This role partners closely with business stakeholders, management, and senior engineers to translate requirements into scalable technical solutions that enhance the Salesforce platform. | | In addition to hands-on development, the Lead Salesforce Developer provides technical leadership through coaching and mentorship, fostering the growth of team members, promoting engineering best practices, and helping build a high-performing development team. | | **This position is not available to residents of California**.
Responsibilities
- Participate in a fully remote software engineering team operating under Scrum and Agile principles. | - Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing lead-to-cash business processes, including lead management, opportunity lifecycle, quoting, and revenue workflows. | - Write high-quality, scalable source code primarily in Apex, JavaScript, Visualforce, Aura, and Lightning Web Components, adhering to Salesforce development best practices, coding standards, and design patterns. | - Customize and extend the Salesforce platform to deliver scalable, business-aligned technical solutions. | - Experience designing and implementing scalable integrations using MuleSoft, including API-led architecture, system/process/experience layers, and seamless integration between Salesforce and external enterprise systems. | - Utilize source control tools such as Git and Bitbucket to manage code and deployments. | - Monitor Salesforce platform performance and proactively manage system usage limits (governor limits), ensuring optimal performance, scalability, and reliability of custom solutions. | - Participate in peer code reviews to ensure adherence to coding standards, best practices, and overall solution quality. | - Monitor and resolve automated build and deployment failures related to programmatic defects. | - Collaborate with cross-functional teams to map business processes, particularly lead-to-cash workflows, into effective Salesforce solutions. | - Guide solution design, drive technical excellence, and support the professional development of developers through knowledge sharing, code reviews, and continuous learning opportunities. | - Troubleshoot, log, and resolve Salesforce application issues in coordination with Salesforce Premier Support and third-party system integrators. | - Regularly evaluate and refine implemented solutions to ensure continued alignment with business goals and value delivery. | - Develop and maintain implementation of documentation and end-user guides for custom Salesforce functionality. | - Stay current with Salesforce technologies, best practices, and certifications. | - Experience working with AI tools or a demonstrated willingness to learn. | - Perform miscellaneous duties as assigned.
The role of Learning and Development Specialist will sit within our Human Resources Team, reporting to the HR Business Partner and working closely with other members of the HR team. You will be solely responsible for developing and driving learning & development programs across ISC2, to ensure employees have the skills, knowledge and behaviours to perform effectively in their current and future roles. | | As Learning and Development Specialist, you will be responsible for the full lifecycle of training and development activities across ISC2: developing, coordinating, planning, and implementing high-quality learning and development support to enhance the skills and knowledge of our employees. | | You will be passionate about providing high quality stakeholder support and be comfortable working independently, as well as with others, to ensure quality learning and development programmes are created and delivered effectively. | | **Candidates should be located in Eastern Time Zone (EST) with flexibility to accommodate to international training times if/when necessary. This position is not available to residents of California.**
Responsibilities
- Develop, organise and deliver quality training to employees from start to finish, including all scheduling, preparing materials and communication | - Be comfortable with running multiple programs concurrently, being agile to support with requests and changing priorities | - Deliver all training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training (on occasions) | - Create an L&D calendar of programs, ensuring programs are communicated and delivered on time to deadlines | - Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs | - Identify training and development needs to influence future L&D activities across the organization | - Manage communications relating to L&D including the L&D Inbox, emails, meetings and communication of training opportunities to employees | - Prioritise and organise time to deliver multiple tasks with a high level of attention to detail | - Proactively understand stakeholder needs, seeking to find the best possible solution | - Work closely and collaboratively within a diverse team, to deliver quality services to our stakeholders | - Assist as needed with the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, providing ideas for long term programs and training to support teams across ISC2