Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

The Senior Accounts Receivable Specialist will be responsible for Accounts Receivable activities including billing, collections, payment application and cross functional collaboration with the Finance, Education, and Sales teams to perform these tasks. The role will also serve as the AR Supervisor delegate when needed.

• Evaluate, review and create PO’s, orders and invoices in a timely and accurate manner.
• Lead account creation, vendor documentation completion and online invoice submission.
• Reconcile daily electronic deposits and receipts posting, delegate as needed.
• Monitor, Collect and resolve outstanding receivables, including reconciling/resolving unapplied report and overseeing collections.
• Perform end of month close processes as assigned, including reconciliations, write off’s and adjustment/accrual entries as needed.
• Support ERP/CMS system implementation through testing and leading the creation/updating of process and procedure manuals.
• Perform annual and on demand reviews of customer account and credit limits, kit counts, pricing assignments.
• Take the lead on implementing training for other teams who collaborate with Accounts Receivable.
• Guide and train new team members in performing hands on AR duties.
• Provide high level customer service to internal and external customers through the case system and the AR email box – delegate cases and emails to other team members as needed
• Perform miscellaneous duties, as assigned.

• Must show strength with data analysis, follow-up, initiative, intergrity, and judgement.

• Must be team oriented.

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.

• Ability to analyze and evaluate documentation for accuracy is required.

• Ability to process data entry with accuracy and efficiency.

• Must be detail oriented, organized and be able to multitask.

• Well-developed verbal and written communication skills.

• Strong critical thinking/problem solving skills.

• Ability to provide excellent customer service to candidates and members.

• Proficient in Microsoft Office (Word, and Outlook) with Strong Microsoft Excel skills

• High school diploma or equivalent required, Associates degree preferred
• 7-9 years minimum AR experience required
• Proficient in Microsoft Office (Word, and Outlook) with Strong Microsoft Excel skills
• Experience with Intacct, SalesForce, Cvent, Stripe, Braintree or Commerce Tools preferred
• Experience with process improvement
• ERP implementation and documentation creation a plus

• Work extended hours or overtime, when necessary
• Less than 5% travel required
• Regular daily online attendance with a full time work from home model
• Work in a professional home environment using office equipment such as a computer/laptop and monitor computer screens
• Remain in a stationary position, often standing or sitting, for prolonged periods

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.