Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provides an independent and globally recognized endorsement of cybersecurity knowledge, skills, and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook, and LinkedIn. When you join ISC2, you will demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment, and connectedness that empowers all our successes. Learn more. 

The Network Engineer builds and maintains the internal infrastructure systems at ISC2. The incumbent will join an in-flight effort to optimize on-premises and cloud footprint to provide maximum reliability and consistency throughout the network. Automating the environment is key to reducing tasks, improving productivity, and accelerating processes.

• Maintain, build upon, and implement the global infrastructure footprint with a key focus on automation. 

• Be security conscious. Guard the confidentiality, integrity, and availability of data and systems at ISC2. 

• Administer and configure enterprise networking equipment, including switches, firewall, and routers.  

• Work with the Security Team to securely configure the infrastructure network, firewall, switches, routers, and other tools as required. 

• Maintain and update current security and infrastructure documentation, networking maps, system diagrams, and topologies.  

• Provide end-user and internal application, network, and system troubleshooting as needed  

• Work independently under limited supervision.   

• Tune system parameters and configurations to optimize performance using industry best practices.  

• Provide input on capacity planning to reduce costs without impacting service quality.  

• Document processes, systems, solutions, and topologies within the infrastructure areas of responsibility. 

• Stay informed of changes to technology and recommend new products or approaches as needed. 

• Monitor and maintain network performance, ensuring uptime and reliability for LAN, WAN, and wireless networks.  

• Perform basic troubleshooting and resolution of network connectivity issues, escalating complex problems to senior engineers as needed.  

• Configure and install network hardware, including routers, switches, firewalls, and access points, under supervision. - Assist in the setup, maintenance, and documentation of network configurations and topologies.  

• Respond to service tickets and provide timely support to end-users and internal teams.  

• Conduct routine network maintenance tasks, such as patch management, backups, and firmware updates.  

• Collaborate with IT teams to support network security measures, including firewall rules and access controls.  

• Maintain accurate documentation of network configurations, processes, and incident reports.  

• Stay updated on basic networking technologies and best practices to support ongoing professional development.
• Perform miscellaneous duties, as assigned. 

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.

• Strong oral/written communication, presentation, and organizational skills. Must articulate complex problems in simple, business-relevant terms. 

• Strong attention to detail with a bias for action. 

• Ability to work independently as well as collaboratively with a team of a geographically dispersed members to accomplish tasks in a deadline-driven environment. 

• Excellent written and verbal communications skills. 

• Ability to work in a fast-paced dynamic environment.  

• Ability to handle sensitive information with discretion and professionalism. 

• Basic understanding of networking protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs, VPNs). - Familiarity with network hardware (e.g., Cisco, Juniper, or similar) and tools like Wireshark or SolarWinds. - Knowledge of network 

• Basic understanding of managing VMware  

• Working knowledge of endpoint management tools, such as JAMF, PRTG, Intune, etc. 

• Must have basic comprehension of the OSI model, Agile methodology and ITIL related processes 

• Cisco Certified Network Associate Routing & Switching (CCNA) preferred; other industry certifications are also desirable.  

• Wi-Fi setup/management using Meraki, highly preferred  

• Experience in SQL management and maintenance is a plus 

• Bachelor’s degree in information technology, Computer Science, or related field preferred; or at least 4 years of enterprise-level work experience may be considered in lieu of degree  

• 2 years minimum related enterprise-level work experience on a network and systems team 

• Experience with implementing routing, switching, and security controls through the OSI model required 

• 2 years of experience with maintaining cloud-based platforms such as Amazon AWS, Microsoft Azure, and Microsoft O365 using IaaS and PaaS, preferred 

• Experience with patching and updating Windows / Linux servers is a plus 

• Work normal business hours and extended hours, evenings, and weekends when necessary; participate in a 24x7 on-call rotation 

• 5-10% travel may be required (domestic and international) 

• Remain in a stationary position, often standing or sitting, for prolonged periods 

• Regular use of office equipment such as a computer/laptop and monitor computer screens 

• Occasionally, 10-15% of the time, transport and/or lift to 50 lbs. of equipment or packages, which may also involve squatting, bending, or kneeling 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.